Smile with confidence, live with joy!
At Puget Sound Appliance Tech, we're your trusted experts in appliance repair and maintenance throughout the Puget Sound area. We've been serving Seattle, Bellevue, Kirkland, Redmond, Tacoma, Puyallup, and the surrounding communities since 2017, providing fast, reliable service at competitive rates.
Mission: Appliance Excellence
Our mission is to provide honest, reliable, and efficient appliance repair and maintenance services to our customers. We strive to:
- Deliver exceptional customer service: Our technicians are courteous, respectful and dedicated to understanding your needs.
- Offer prompt and efficient repairs: We prioritize same-day and emergency service, ensuring that you get your appliances back up and running quickly.
- Fix it right the first time: Our technicians are highly trained and experienced, ensuring a lasting solution to your appliance issues.
- Communicate clearly: We provide upfront pricing and detailed explanations of the repair process, so you always know what to expect.
Expertise & Services
We provide comprehensive repairs for all major home appliances, including:
- Refrigerators: Diagnosing and fixing issues like ice makers, compressor problems, and temperature control issues.
- Washing Machines: Addressing leaks, poor drainage, agitation problems, and drum imbalances.
- Dryers: Troubleshooting faulty heating elements, timer issues, and unbalanced drums.
- Ovens & Stoves: Repairing burners, igniters, control panels, and malfunctioning heating elements.
- Microwaves: Fixing issues like uneven heating, faulty buttons, and malfunctioning magnetrons.
- Freezers: Addressing frozen and defrosted contents, unreliable temperatures, and compressor problems.
Customer Commitment & Satisfaction
Customer satisfaction is our top priority. We offer:
- Free service calls: Save on the cost of diagnosis when you schedule a repair.
- Transparent pricing: No hidden fees or surprises, just competitive rates.
- Guaranteed repairs: We stand behind our work with a 100% satisfaction guarantee.
- Friendly and respectful technicians: We treat your home and belongings with the utmost care.
Contact us today to schedule a service call and get your appliances back in perfect working order. We look forward to serving you and becoming your trusted appliance repair partner in the Puget Sound area!
Scheduling and Booking Experience
Many customers had a positive experience with booking an appointment with Puget Sound Appliance. They found the online booking form to be easy to use, and were able to schedule same-day appointments with ease. Some customers even appreciated the notification and communication they received from the company before the appointment, such as receiving a one-hour window for the arrival of the technicians.
Repair and Maintenance
The majority of customers were satisfied with the repair and maintenance services they received from Puget Sound Appliance. They reported that the technicians were professional, friendly, and knowledgeable. The technicians were able to diagnose and fix the problems with their appliances quickly and efficiently, and many customers appreciated the additional services they provide, such as cleaning behind and beneath appliances and explaining the work they did.
Communication and Customer Service
Several customers praised the communication and customer service they received from the company. They found the technicians to be friendly and courteous, and appreciated the way they kept them informed throughout the repair process. Some customers also appreciated the company's willingness to provide "free advice" and additional tips to help them keep their appliances in good condition.
Negative Experiences
However, not all customers had a positive experience with Puget Sound Appliance. Two customers reported negative experiences. One customer felt overcharged and unhappy with the repair work done on their refrigerator, and the other customer was unhappy with the communication and repair work done by the company.
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