Business Details
47 Years
experience
Emergency
services
Compassionate Veterinary Care for Your Beloved Pets
TotalBond Veterinary Hospitals has been a trusted provider of comprehensive veterinary care since 1979, serving pets and their owners across Charlotte, Gastonia, and Lake Wylie. Our mission centers on fostering the human-animal bond through relationship-centered care, combining advanced medical technology with compassionate, personalized service. With a team of board-certified specialists and experienced veterinarians, we offer a full spectrum of services including internal medicine, surgery, dentistry, and integrative therapies like acupuncture. Accredited by the American Animal Hospital Association, we prioritize pain management, preventive care, and innovative treatments such as regenerative medicine.Our hospitals are equipped with state-of-the-art facilities, including in-house diagnostics, surgical suites, and boarding services, ensuring pets receive holistic care throughout their lives. We emphasize client education, transparent communication, and community engagement, reflecting our commitment to both animal welfare and client satisfaction. With decades of collective experience, our team continues to lead in veterinary excellence while maintaining a deep respect for the trust placed in us by pet owners.
Services
Veterinary Dentistry
Surgical Procedures
Animal Behavior Consultations
Biometric Monitoring
Pain Management
Exotic Pet Care
Hospitalization
Advanced Diagnostic Services
Pet Boarding
Emergency Care
Details
- Year established: 1979
Highlights and features
- Serving pets since 1979 with AAHA-accredited care
- Board-certified specialists in pain management and internal medicine
- Integrative therapies including acupuncture and regenerative medicine
- 24/7 emergency services across multiple locations
- Commitment to client education and preventive care
Associations and certifications
- American Animal Hospital Association
What people say
Exceptional staff
Comprehensive care
Gentle with pets
24/7 availability
Advanced treatments
Services
Veterinary Dentistry
Our dental services prevent and treat oral diseases, including cleanings, extractions, and periodontal care. We use advanced imaging and anesthesia protocols to ensure safety. Regular dental care improves pets' overall health by preventing systemic infections.
Surgical Procedures
We offer traditional and minimally invasive surgeries, including spays, neuters, tumor removals, and orthopedic procedures. Minimally invasive techniques reduce recovery times and discomfort through smaller incisions and specialized equipment.
Animal Behavior Consultations
Our behaviorists address issues like anxiety, aggression, and phobias through tailored training plans. Consultations include environmental adjustments, medication when needed, and owner education to strengthen the human-pet bond.
Biometric Monitoring
We utilize advanced diagnostics like blood tests and imaging to monitor chronic conditions and detect early-stage diseases. This proactive approach allows timely interventions, improving long-term outcomes for pets with diabetes, kidney disease, or heart conditions.
Pain Management
Our board-certified pain specialists employ multimodal therapies, including medications, acupuncture, and regenerative treatments. This comprehensive approach alleviates discomfort from arthritis, surgeries, or chronic illnesses while minimizing side effects.
People
Dr. Mark Epstein
Co-Owner, Medical Director
Dr. Epstein, a Diplomate of the American Board of Veterinary Practitioners, specializes in pain management and has authored national guidelines. He leads continuing education initiatives and has practiced at TotalBond since 1985.
Dr. Dick Hay
Co-Owner, DVM
Dr. Hay, a board-certified specialist in canine/feline practice, directs the Davidson hospital. He combines Western and traditional Chinese medicine, offering acupuncture services and mentoring staff in integrative approaches.
Dr. Jodi Werfal Fort
Co-Owner, DVM
Dr. Werfal Fort oversees New Hope Veterinary Hospital, focusing on surgery and geriatric care. She has led community initiatives and contributed to veterinary education programs in local colleges.
Dr. Hadley Harris
Medical Director, DVM
Dr. Harris, a graduate of Mississippi State College of Veterinary Medicine, specializes in small animal care at the Bethel hospital. She emphasizes preventive medicine and client education for optimal pet wellness.
Dr. Isabel Plourde
DVM
Dr. Plourde practices at the Lake Wylie location, focusing on internal medicine and ultrasound diagnostics. She completed rotations across TotalBond hospitals and advocates for low-stress veterinary visits.
Questions
What services does TotalBond Veterinary Hospitals offer?
We provide medical, surgical, dental, and preventive care, along with specialized services like acupuncture, pain management, and emergency treatment.
Are your hospitals AAHA accredited?
Yes, all TotalBond locations are accredited by the American Animal Hospital Association for meeting rigorous care standards.
Do you offer 24/7 emergency care?
Yes, we provide 24/7 emergency services at select locations for urgent pet health needs.
How do you handle pet pain management?
Our board-certified pain specialists use advanced therapies, including regenerative medicine and integrative approaches, to ensure comfort.
Can I schedule a behavior consultation?
Yes, we offer behavior consultations to address issues like anxiety, aggression, and training challenges using humane techniques.
What areas do you serve?
We serve Charlotte, Gastonia, and Lake Wylie, with multiple clinics across North and South Carolina.
