Business Details
Premier Florist in Walton, KY | The Secret Garden By Roses & More
The Secret Garden By Roses & More has been Northern Kentucky's premier florist since 2010, dedicated to transforming emotions into exquisite floral expressions. Our team of skilled designers combines global and locally sourced flowers to create custom arrangements that exceed expectations for every occasion. With daily delivery across 14 Northern Kentucky communities and a 100% satisfaction guarantee, we maintain rigorous quality standards while offering specialty products like Willow Tree figurines and gourmet gift baskets.Our experienced staff provides personalized service through multiple channels, including 24/7 online ordering, phone consultations, and in-store assistance during extended weekday hours. We uphold strict privacy protections and secure transaction practices while maintaining transparency in our substitution policies and delivery parameters.
Services
Floral Arrangements
Same-Day Delivery
Custom Designs
Gift Baskets
Willow Tree Products
Sympathy Flowers
Wedding Florals
Corporate Accounts
Seasonal Specials
Plant Delivery
Highlights and features
- We guarantee 100% satisfaction with every floral arrangement and delivery
- We offer daily flower delivery to 14 Northern Kentucky communities
- We combine imported flowers with locally sourced specialty products
- Our designers create custom arrangements for all occasions and budgets
- We maintain extended weekday hours to accommodate customer needs
Services
Floral Arrangements
Our custom floral arrangements combine imported blooms with locally sourced flowers to create unique designs for every occasion. Each arrangement receives meticulous attention to detail, maintaining specific color schemes and themes while ensuring freshness and longevity. Our designers work with roses, orchids, peonies, and seasonal flowers to match client preferences and occasion requirements.
Same-Day Delivery
We provide daily flower delivery to 14 Northern Kentucky communities, including hospitals, nursing homes, and funeral homes. Orders placed before 8:00 AM EST qualify for same-day service, with special accommodations available during major holidays. Our delivery team follows strict protocols to ensure timely and careful handling of all floral gifts.
Custom Designs
Our designers create personalized floral arrangements tailored to specific needs and preferences. Clients can request custom designs for weddings, corporate events, or special occasions through our website, phone consultations, or in-store visits. We maintain design integrity while accommodating necessary substitutions based on seasonal availability and regional constraints.
Gift Baskets
We offer curated gift baskets featuring gourmet foods, fruit arrangements, and specialty items that complement our floral offerings. These customizable gift packages include both perishable and non-perishable components, with return policies clearly defined for different product types. Our gift baskets provide alternative gifting solutions for various occasions and recipient preferences.
Willow Tree Products
Our Willow Tree product line features handcrafted figurines that serve as meaningful gifts or personal keepsakes. These artfully designed items represent various themes and emotions, complementing our floral arrangements. We maintain inventory of popular designs while offering special ordering options for specific pieces within this sought-after collection.
Questions
What areas do you deliver flowers to?
We deliver flowers daily throughout most of Northern Kentucky, including Burlington, Covington, Florence, Walton, and surrounding communities. Our service area covers 14 cities with specific delivery parameters.
Can I order flowers for same-day delivery?
Yes, orders placed before 8:00 AM EST qualify for same-day delivery. During major holidays like Valentine's Day and Mother's Day, we recommend placing orders two days in advance for best selection.
What happens if flowers aren't available as shown?
We maintain design integrity through substitutions when necessary, using flowers of equal value and similar color schemes. Single-flower arrangements may substitute different colors while preserving the original arrangement style.
Do you offer refunds for floral arrangements?
We offer replacements for unsatisfactory floral products. Non-perishable specialty gifts may be returned within 7 days for full refunds (excluding shipping fees) when returned unopened with original packaging.
Can I see your flower arrangements in person?
Our physical location at 13508 Dixie Hwy, Walton, KY 41094 showcases our current floral designs and Willow Tree products. Store hours vary by day, with extended weekday availability for in-person selections.
