Our Story
5 Boro Laundry is a family-owned and operated business with over 20 years of experience in laundry and dry cleaning. We take pride in providing our customers with exceptional service, quality cleaning, and affordable prices. Our dedication to customer satisfaction has earned us a reputation as one of the most reliable and trusted laundry services in New York City.
Our Services
At 5 Boro Laundry, we offer an extensive range of services to meet all your garment care needs.
Wash & Fold Laundry
- Convenient pick-up and delivery service
- Premium detergents and softeners
- 24-hour turnaround time
- Affordable prices with no hidden fees
Dry Cleaning
- Quality dry cleaning at competitive prices
- Gentle cleaning methods for all types of fabrics
- Expedited services available
Commercial Laundry
- Custom solutions for businesses of all sizes
- Flexible scheduling and pick-up options
- Competitive rates and transparent billing
Towel Services
- Affordable towel rental for businesses
- Variety of towel sizes to meet your needs
- Regular towel cleaning and replacement
Uniform & Apparel Laundry
- Specialized cleaning for work uniforms, scrubs, and other apparel
- Eco-friendly cleaning methods available
Medical Laundry & Linen Cleaning
- Comprehensive cleaning for medical facilities
- Certified for infection control and safety
Hotel Laundry & Linen Cleaning
- Professional linens for hotels and other hospitality businesses
- Tailored services to meet your specific requirements
What Sets Us Apart
- Experienced and dedicated team: Our team of experienced professionals is committed to providing you with exceptional service.
- State-of-the-art facilities: We invest in the latest technology and equipment to ensure the highest quality cleaning.
- Transparent pricing: We are upfront about our costs and offer competitive rates.
- Convenient pick-up and delivery: We make it easy for you to get the laundry services you need.
Experience the 5 Boro Laundry Difference!
Contact us today to schedule your free pick-up and experience the exceptional cleaning and personalized service that has made 5 Boro Laundry a trusted name in laundry and dry cleaning in New York City.
Overall Experience
The overall experience with 5 Boro Laundry is mixed, with some customers having a great experience and others facing issues with the service.
Picking up and Delivery
Most customers praised the pickup and delivery service, stating that it was on-time and convenient. However, some customers faced issues with the pickup and delivery, including late deliveries and missed pickup windows.
Laundry Quality
The quality of the laundry service was praised by most customers, with many stating that their clothes were returned clean and folded. However, some customers had issues with the detergent used, and one customer reported that their item was damaged during the washing process.
Communication
Some customers appreciated the communication from 5 Boro Laundry, stating that they were kept informed about the pickup and delivery times. However, other customers had issues with the communication, stating that the company was unresponsive to their concerns and even insulting in their communication.
Pricing
Some customers appreciated the reasonable pricing of 5 Boro Laundry, while others felt that the minimum order requirement was hidden and not clearly disclosed.
Customer Service
The customer service of 5 Boro Laundry was praised by some customers, who stated that the staff was friendly and responsive. However, other customers had negative experiences with the customer service, stating that they were unhelpful and even insulting.
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