Business Details
16 Years
experience
Your Trusted IT Partner in Endicott, NY
Founded in 2010, RCR is a family-operated IT services company based in Endicott, NY, serving businesses and individuals across New York, New Jersey, and Pennsylvania. Our mission is to empower clients with innovative IT solutions, combining technical expertise with personalized service to build long-term partnerships. With over 14 years of experience, we specialize in managed IT services, computer repair, cybersecurity, cloud computing, and commercial/residential security systems.Our team of qualified technicians prioritizes transparency, accountability, and client education to demystify technology and ensure reliable solutions. Recognized as the 2023 Chamber of Commerce Business of the Week, we remain committed to treating every client with fairness, honesty, and respect while delivering tailored services that streamline operations and drive growth.
Services
Data Backup
Cabling
Networking
Computer Repair
Security Systems
Details
- Year established: 2010
Highlights and features
- We offer 14+ years of experience in IT services and security solutions.
- Our team provides personalized, transparent technology education and support.
- We specialize in comprehensive services from cybersecurity to cloud computing.
- Family-operated with a commitment to community and client-first values.
- Recognized as 2023 Chamber of Commerce Business of the Week for excellence.
What people say
Stellar experience
Impressed with work ethic
Quickly and efficiently
Highly recommend
Services
Data Backup
We provide comprehensive data protection through cloud, local, and fireproof backup options. Our systems ensure business continuity by safeguarding critical information against hardware failures, cyberattacks, or natural disasters. Clients benefit from customizable solutions that balance security needs with budget considerations.
Networking
Our networking services include server installation, firewall configuration, and wireless access point deployment. We create secure, scalable infrastructure for businesses requiring reliable connectivity across office locations or campus environments. Solutions support remote access and enterprise-grade WiFi performance.
Computer Repair
We diagnose and fix hardware/software issues for desktops and laptops, including virus removal and data recovery. Our technicians handle component replacements and system optimizations to restore functionality and extend device lifespan.
Security Systems
We design and install integrated security solutions featuring surveillance cameras, access control, and alarm systems. Our offerings include both wired and wireless options with customizable monitoring capabilities to protect residential and commercial properties.
Cabling
We install CAT5e/CAT6 cabling infrastructure for voice and data networks. Our structured cabling solutions support high-speed connectivity with proper patch panel organization and low-voltage wiring for reliable communication systems.
People
Chris
Team Lead Technician
Chris brings extensive IT expertise to RCR, specializing in network infrastructure and system diagnostics. With deep knowledge of cybersecurity protocols and hardware solutions, he leads technical operations while maintaining direct client engagement for personalized service delivery.
Questions
What should I do if my laptop won't turn on?
Check the charger's condition and power indicator. Test with a different charger matching voltage requirements.
How can I protect my computer from security threats?
Keep all software updated, use strong passwords, and maintain active antivirus protection with regular scans.
Are wired or wireless security cameras better?
Wireless cameras offer easier installation while wired systems provide uninterrupted monitoring and local storage.
Is RCR licensed and insured for installations?
Yes, we're licensed for fire alarm, burglar alarm, and surveillance systems with full insurance coverage.