Overhead Door Company of Cedar Rapids and Iowa City has been a staple in Eastern Iowa for over 63 years, providing top-notch residential and commercial door solutions to the community. As a locally owned and operated business, we take pride in our commitment to customer satisfaction, communication, and community involvement.
Our History
Founded in 1956, our company has a rich history of providing excellent service and products to our customers. With a staff of 50 and a dedicated Residential, Commercial, Wholesale, and Parts departments, we are equipped to handle all your door needs. Our affiliation with Overhead Door Corporation of Dallas, Texas, has enabled us to stay at the forefront of the industry, offering cutting-edge products and innovative solutions.
Our Mission
At Overhead Door Company of Cedar Rapids and Iowa City, our mission is to provide exceptional customer service, quality products, and rapid response times. We understand the importance of communication and customer satisfaction, which is why we employ experienced "door people" in customer service, sales, and management positions. Our commitment to excellence has earned us a reputation as one of the most trusted door companies in Eastern Iowa.
Our Services
We offer a comprehensive range of services, including residential and commercial door installation, repair, and maintenance. Our experienced technicians are equipped to handle all types of door systems, from garage doors to commercial operators. We also provide same-day service for emergency repairs, as well as a 24/7 emergency service hotline.
Our Products
Our product range is extensive, featuring a variety of residential and commercial door solutions. From insulated steel, aluminum, and glass garage doors to custom wood doors, we have the perfect door to complement your home or business. Our commercial doors are built with safety, durability, and performance in mind, ensuring your business receives the best door solution imaginable.
Community Involvement
At Overhead Door Company of Cedar Rapids and Iowa City, we believe in giving back to the community. Our owner, Deric Powell, is involved with various local organizations, including the Hawkeye Wrestling Club. We are proud members of the Better Business Bureau of Greater Iowa, The Homebuilders Associations of Cedar Rapids and Iowa City, and the Cedar Rapids Chamber of Commerce.
Excellent Customer Service and Professionalism
The majority of the reviews praised the company's excellent customer service, professionalism, and prompt response to their needs. Many reviewers appreciated the quick scheduling of appointments, with some even having their issues resolved on the same day or within 24 hours. The technicians were consistently described as friendly, knowledgeable, and efficient in their work.
Quality of Work and Products
Customers were highly satisfied with the quality of work and products provided by Overhead Door. Many reviewers praised the company's ability to fix their garage door issues quickly and efficiently, with some even receiving additional services like lubricating the chain or realigning the system. The new garage doors and openers installed by the company were also well-received by customers.
Positive Experiences with Technicians
Several reviewers specifically mentioned the excellent service provided by individual technicians, including Jim, Aaron, Bryan, and Kyle. These technicians were praised for their professionalism, knowledge, and friendly demeanor.
A Few Areas for Improvement
A few reviewers mentioned some issues with billing and estimates, with one reviewer experiencing a discrepancy between the quoted and final prices. Another reviewer mentioned a longer-than-expected wait time for their new door and opener.
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