Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Professional Carpet & Rug Cleaning Services
At Master Cleaners, we have dedicated ourselves to perfecting the art of fabric and floor covering care since 1947. Our specialized facility in Santa Rosa, California, houses state-of-the-art equipment designed specifically for carpet, rug, and upholstery cleaning and restoration. With over 70 years of combined experience, our team employs a meticulous 7-step cleaning process that ensures the longevity and vibrancy of your valuable textiles. We pride ourselves on our craftsmanship, having earned recognition from industry professionals and retailers alike. Our services extend beyond standard cleaning to include ISA-accredited rug appraisals, odor removal, and intricate repair work for damaged textiles.We maintain a 95% repeat and referral rate through our commitment to quality and customer satisfaction. Our technicians undergo rigorous training to handle delicate materials with the utmost care, including specialized treatments for silk and other fine fabrics. We serve residential and commercial clients across Sonoma, Marin, and Napa Counties, offering both on-site and facility-based services. Our dedication to innovation has led to the development of proprietary maintenance guidelines adopted industry-wide. As a family-owned business since our founding, we continue to uphold the same standards of excellence that established our reputation as the premier cleaning specialists in Northern California.
Services
Carpet Cleaning
Upholstery Cleaning
Area Rug Specialists
Rug Appraisals
Odor Removal
Textile Repairs
Carpet Restoration
Fabric Protection
Dye Testing
Fringe Repair
Details
- Year established: 1947
Highlights and features
- We have over 70 years of specialized cleaning expertise in Northern California
- Our facility houses specialized equipment designed specifically for textile care
- We offer ISA-accredited rug appraisal services by certified professionals
- Our 7-step cleaning process ensures thorough yet gentle fabric restoration
- We maintain a 95% customer retention rate through consistent quality service
Associations and certifications
- International Society of Appraisers (ISA)
What people say
Great Service
Fabulous job
Amazed at results
Highly recommend
Top notch
Services
Carpet Cleaning
Our professional carpet cleaning service utilizes a comprehensive 7-step process including pre-inspection, preconditioning, spot removal, edge cleaning, furniture moving, hot water extraction, and final inspection. This method effectively removes deep-seated dirt while preserving carpet fibers. Our technicians use specialized equipment and solutions tailored to different carpet materials, ensuring optimal results without damage to your flooring investment.
Area Rug Cleaning
We offer specialized cleaning for oriental and fine area rugs through our dedicated facility. The 8-step process includes power dusting, color fastness testing, preconditioning, machine washing, rinsing, controlled drying, grooming, and final inspection. Our climate-controlled environment ensures proper drying, while our expert technicians handle delicate fibers like silk with special care to maintain the rug's integrity and value.
Upholstery Cleaning
Our upholstery cleaning service follows a meticulous 8-step process starting with fiber identification and color fastness testing. We use gentle yet effective cleaning solutions to remove stains while preserving fabric integrity. The process includes preconditioning, soil extraction, professional spotting, optional fabric protection application, and accelerated drying using industrial air movers to minimize downtime for your furniture.
Rug Appraisals
As an ISA-accredited service provider, we offer professional rug appraisal services conducted by certified appraiser Regan Masi. Our appraisal process evaluates rug craftsmanship, materials, age, and condition to determine accurate market value. This service is particularly valuable for insurance purposes, estate planning, or assessing antique and heirloom rugs, with detailed documentation provided for each appraisal.
Textile Repairs
Our repair services address damaged rugs and textiles through techniques like fringe replacement, edge binding, and structural restoration. Skilled technicians perform hand-fringe weaving, machine-fringe installation, and dimensional blocking to restore rugs to their original condition. We handle complex repairs including cut-in damage restoration and cord reinforcement while maintaining the piece's aesthetic and structural integrity.
People
Regan Masi
Owner & ISA-Accredited Appraiser
Regan Masi leads Master Cleaners' appraisal services with specialized expertise in oriental and area rugs. As an ISA-accredited professional, he combines decades of cleaning mastery with valuation expertise. His work ensures accurate assessment of antique and fine textiles for insurance and estate purposes.
Peter Masi
Founder
Peter Masi established Master Cleaners in 1980, bringing decades of experience in textile care. He expanded the business through strategic acquisitions, including Santa Rosa Rug and Upholstery in 1997. His leadership established the company's reputation for technical innovation in fabric cleaning and restoration.
Questions
What areas do you service?
We serve Sonoma County, Marin County, and Napa County from our Santa Rosa facility and San Rafael location.
Do you handle emergency cleaning situations?
Yes, we provide emergency services for urgent situations like wildfire smoke damage in Northern California.
Can you clean delicate silk rugs?
Yes, our specialists have extensive experience cleaning and restoring silk oriental rugs with proven results.
Do you offer rug appraisal services?
Yes, we provide ISA-accredited rug appraisals conducted by certified professional Regan Masi.
What cleaning process do you use?
We use a specialized 7-8 step process tailored to each textile type, including inspection, preconditioning, and controlled drying.
How long have you been in business?
We've provided cleaning services since 1947, with over 70 years of combined experience in textile care.
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