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Transforming Lives, One Procedure at a Time

As a local State Farm agent, I'm proud to serve the community in Randolph County and surrounding areas. With over 40 years of experience and a second-generation State Farm agent, I've built a reputation for providing exceptional customer service and insurance solutions.

Our agency is dedicated to helping families in North Carolina, including Asheboro, Randleman, Siler City, Seagrove, High Point, Trinity, Thomasville, Denton, Troy, Pittsboro, Archdale, Biscoe, Candor, Statesville, Southern Pines, Robbins, Sophia, and extended areas. With over 56 years of combined experience, our team of professionals is committed to helping you with all your insurance needs.

Our Services

At our office, we offer a wide range of insurance products and services, including:

  • Auto Insurance: Protect your vehicle and financial investment with our comprehensive auto insurance policies.
  • Homeowners Insurance: Get the coverage you need to protect your home and personal belongings.
  • Condo Insurance: As a condo owner, it's essential to have the right insurance coverage to protect your investment.
  • Renters Insurance: Protect your personal belongings and provide peace of mind with our renters insurance policies.
  • Business Insurance: Whether you're a small business owner or entrepreneur, we offer commercial insurance products to help you mitigate risk.
  • Life Insurance: Ensure the financial well-being of your loved ones with our life insurance policies.
  • Health Insurance: Get the coverage you need to protect your health and well-being.
  • Pet Insurance: Our pet-friendly office offers Trupanion Pet Medical Insurance to help you provide the best care for your furry friend.
  • Umbrella Coverage: Protect your assets and financial investments with our umbrella coverage policies.
  • Mobile Home Insurance: As a mobile home owner, it's essential to have the right insurance coverage to protect your investment.
  • Commercial Insurance: Whether you're a business owner or entrepreneur, we offer commercial insurance products to help you mitigate risk.
  • Banking and Financial Services: We also offer banking and financial services, including banking, mutual funds, and annuities.

What Sets Us Apart

At our agency, we pride ourselves on providing exceptional customer service, extended hours by appointment, and 24/7 customer service. Our team of professionals is passionate about giving back to the community, sponsoring local events and charities. We're committed to helping you prepare for life's unexpected events and providing the guidance and support you need.

Get in Touch

If you're looking for a trusted insurance partner, you've come to the right place. Contact us today to learn more about our services and how we can help you achieve your financial and insurance goals. We look forward to serving you!

Reviews
Positive: The reviewers generally praise the agency's excellent customer service, friendliness, and efficiency.
Negative: The negative reviewer, SurfCity Mimi, had a poor experience with the agency, citing ignored claims, extended wait times, and poor customer service.

Customer Service Experience

The reviewer's overall experience with State Farm Lisa Blackwell agency is overwhelmingly positive. They praise the agents' professionalism, friendliness, and helpfulness. Adrienne Castevens, Madonna Branson, Richard Gonzales, Olivia Owens, Jeremiah Upchurch, Mr. Dp, Heather, Tonja, David Upchurch, Francisco Corea, Emma M., Katie McWilliams, Ashley Johnson, Molly Johnson, and Mary Davis all give 5-star reviews, highlighting the excellent customer service provided by the agency. They mention that the agents are knowledgeable, patient, and efficient in handling their insurance needs.

Efficiency and Turnaround Time

The reviewers note that the agency's turnaround time is fast, with many mentioning that issues were resolved quickly. Adrienne Castevens mentions that her problem was handled in minutes, while Olivia Owens notes that the agency returns calls quickly. Tonja praises the ease and convenience of the process, and Emma M. highlights Heather's patience and politeness.

Personal Touch

Many reviewers mention that the agents take the time to get to know them personally, making them feel welcome and valued. Jeremiah Upchurch notes that the agency does not treat customers like numbers, and Heather praises Pauline Walker's treatment of customers. Katie McWilliams appreciates Lisa's thoroughness, and Ashley Johnson and Molly Johnson mention the friendly staff.

Exception to the Rule

However, there is one negative review from SurfCity Mimi, who gives 1 star and has a terrible experience with the agency. They claim that the agency ignored their claims, kept them on hold, and made it difficult for them to resolve their issues.

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