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We do things right the first time!

At ArcLight, we understand the importance of having a reliable, knowledgeable, and responsive IT provider. We know that technology can be overwhelming, and that's why we're here to take the stress out of IT management for your business. Our team of experts is dedicated to working alongside your internal tech team or serving as your fully outsourced IT solution.

Our Story

We started ArcLight because we believe that technology should be a tool that enables your business to thrive, not a distraction that distracts from your goals. We've helped numerous businesses and practices in the healthcare, manufacturing, small business, financial services, and dental office industries overcome their technology challenges and achieve their objectives.

Our Approach

At ArcLight, we take a proactive approach to IT management. We don't just fix technology issues as they arise; we work to prevent them from happening in the first place. Our team of experts proactively monitors your network, identifies potential issues before they become major problems, and works with your internal IT team to implement solutions. We believe that this proactive approach not only reduces downtime but also increases productivity and reduces costs.

Our Services

We offer a range of IT services designed to meet the unique needs of your business. Our services include:

  • Managed IT Services: We provide 24/7/365 monitoring and maintenance of your network, infrastructure, and technology to ensure it's always running smoothly.
  • Cyber Security: We protect your business from internal and external threats with our robust security solutions, including firewalls, antivirus software, and data backup and recovery.
  • Cloud Computing: We help you harness the power of the cloud with our cloud services, including cloud backup, disaster recovery, and virtual desktop infrastructure.
  • IT Helpdesk Services: Our team of experts is just a phone call away, ready to provide timely and effective resolution of IT issues.
  • IT Consulting Services: Our experts will work with you to develop a customized IT strategy that aligns with your business goals and objectives.
  • IT Outsourcing: We can fully manage your IT department, freeing up your internal resources to focus on core business activities.
  • Business Phone Systems: We design, deploy, and maintain business phone systems that keep your team connected and productive.

Why Choose Us

At ArcLight, we pride ourselves on our responsiveness, expertise, and customer-first approach. Here are just a few reasons why businesses choose us over other IT providers:

  • 99.3% Customer Satisfaction: We measure our success by the level of satisfaction our customers experience.
  • 13-Member Team: Our team of experts has an average of 11 years of experience in the IT industry.
  • 2,000+ Endpoints: We've successfully managed and maintained thousands of endpoints for our clients.

What to Expect

When you partner with ArcLight, you can expect:

  • Increased Productivity: Our proactive approach to IT management ensures that your technology runs smoothly, without interruption.
  • Predictable Costs: Our flat monthly fees provide budgetary certainty and reduce the risk of unexpected expenses.
  • Peace of Mind: Our team of experts will work closely with your internal IT team to ensure seamless communication and minimal downtime.
  • Expert Guidance: Our experienced team will provide strategic IT guidance to help you achieve your business objectives.

At ArcLight, we're dedicated to helping businesses like yours succeed in today's fast-paced digital environment. We believe that technology should be a tool that empowers your organization, not a hindrance that distracts from your goals. Let us show you how our managed IT services and IT support can transform your business. Let's Talk!

Reviews
Positive: The reviews praise ArcLight Group's exceptional IT services, excellent customer service, and expertise, with many reviewers recommending the company to others.

Overview of Reviews

The reviews of ArcLight Group are overwhelmingly positive, with all reviewers giving a 5-star rating. The reviews highlight the company's exceptional IT services, excellent customer service, and expertise in managed services and cybersecurity.

Excellent IT Services

Reviewers praised ArcLight Group's IT services, citing their ability to provide quick and efficient support, resolve issues promptly, and offer a wide range of solutions to meet their business needs.

Exceptional Customer Service

The company's customer service was consistently praised, with reviewers noting the friendly, helpful, and professional demeanor of the staff. Many reviewers appreciated the personalized attention they received, with some even mentioning specific team members who went above and beyond to ensure their needs were met.

Expertise and Trust

Reviewers expressed their trust in ArcLight Group's expertise, citing their knowledge and ability to handle complex IT issues. Many reviewers recommended the company to others, describing them as the "best" or "hands down the best" IT services company.

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