Welcome to our community of family, friends, and colleagues!
Our Company History
Welcome to Rental Management Company, a family-owned and operated business serving the Fresno and Madera County community for over 35 years. Our company was started by Bob Hooke in the early 1980s, and has been passed down through generations. Our founders' commitment to building strong relationships and providing excellent service has remained a cornerstone of our company's values. We are proud to be a family-owned business, where our employees are treated like family and we work together to provide exceptional service to our clients.
Our Values
At Rental Management Company, we value community, hard work, and attention to detail. We believe in treating our clients like family, providing them with personalized service and solutions. Our team is made up of experienced professionals who are dedicated to achieving our company's mission. We understand the importance of building strong relationships with our clients, vendors, and community partners.
Our Services
We offer a wide range of services to fit your rental needs. Whether you're a property owner looking for a reliable property management company or a renter looking for a comfortable and convenient living space, we've got you covered. Our services include:
- Property Management: We take care of everything from rent collection to maintenance, so you can focus on what matters most - your family and your business.
- Rental Application Processing: Our team will guide you through the rental application process, ensuring that all necessary paperwork is completed accurately and efficiently.
- Maintenance and Repairs: We have a network of reliable and experienced maintenance providers to ensure that any issues are addressed promptly and professionally.
- Resident Services: From answering questions about your account to providing assistance with simple maintenance tasks, our team is dedicated to making your rental experience as smooth as possible.
- Property Maintenance: We take pride in maintaining our properties to ensure that they remain safe, clean, and well-maintained for our residents.
- Community Partnerships: We believe in giving back to our community and partner with local organizations to make a positive impact.
Qualifications
To qualify for our rental properties, you'll need to meet certain criteria, including:
- Gross income at least three times the rent
- Good rental history with no evictions
- Good credit
Pet Policy
We welcome small pets at most of our properties with approval. However, we do not allow dogs listed on any dangerous dog breed lists.
Procedures
If you're interested in renting one of our properties, please follow these steps:
- Drive by the property to get a feel for the neighborhood and property
- Fill out an online application or print one from our website
- Submit your application to have it processed
- We'll give priority showings to those who submit their applications
Testimonials
Don't just take our word for it - hear from our satisfied clients. We've had the pleasure of working with many happy renters and property owners who have shared their positive experiences with us.
Poor Customer Service
Many reviewers expressed their disappointment with the poor customer service they received from Linda Teliha and the rental management company. Several reviewers described her as rude, condescending, and aggressive, which led to frustrating experiences. Some reviewers felt that they were treated unfairly, and their questions and concerns were not addressed adequately.
Incompetence and Lack of Professionalism
Reviewers also criticized the company's inability to manage properties effectively, citing issues such as poor maintenance, dead trees, and missed responses to queries. One reviewer shared their experience with a fraudulent claim, highlighting the company's lack of knowledge about fraud alerts and poor handling of the situation.
Unprofessional and Rude Staff
Several reviewers described the staff as unprofessional and rude, citing incidents such as being talked down to, being accused of being rude, and being treated unfairly. The company's response to these incidents seemed inadequate, further frustrating the reviewers.
Mixed Experiences
On the other hand, a few reviewers shared positive experiences with the company, citing fair treatment and professionalism from Linda Teliha. One reviewer even praised the company's thorough and conscientious tenant selection process.
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