Maximize Your Investment, Minimize Your Hassle
About Us
ERA American Real Estate Rentals is a leading property management firm serving the Emerald Coast of Florida since 1981. We leverage 35 years of expertise and comprehensive systems to deliver reliable and professional property management services to residential investors. Our dedicated team is passionate about maximizing your rental income, protecting your investment, and providing exceptional tenant experiences.
Our Services
Full-Service Property Management
- Marketing & Leasing: We leverage extensive online listings, professional photos, and targeted marketing campaigns to attract qualified tenants quickly.
- Tenant Screening: We implement stringent tenant screening processes to find reliable and responsible renters.
- Property Maintenance: We handle all maintenance and repairs, leveraging a network of licensed and reliable contractors.
- Accounting & Reporting: We provide comprehensive financial reports and detailed account statements for your investment property.
- Legal Compliance: We ensure adherence to all landlord-tenant laws and regulations.
Additional Services
- Cash Flow Analysis & Investment Planning
- Tenant Placement & Eviction Solutions
- Marketing & Tenant Communication Solutions
- Vendor Management & Reporting
Why Choose ERA American Real Estate Rentals?
- Experience & Expertise: Our team has extensive experience managing diverse properties and understands the unique challenges of the Emerald Coast market.
- Technology & Transparency: We utilize state-of-the-art property management software and provide online access to key documents and reports.
- Client-Focused Approach: We prioritize open communication, transparency, and personalized client service.
- Competitive Pricing: We offer competitive rates and transparent fee structures.
Contact Us Today
If you are a residential investor in the Emerald Coast and are seeking reliable property management services, contact ERA American Real Estate Rentals today for a consultation. We'd be happy to discuss your specific needs and create a customized plan to maximize the potential of your investment property.
Disappointing Experiences with ERA
The majority of the reviews for ERA Property Management are overwhelmingly negative. Many authors express frustration and disappointment with the company's services, citing issues with communication, maintenance, and treatment of tenants. Several authors mention being charged exorbitant fees, having their security deposits withheld, and experiencing difficulties in getting in touch with the company.
Maintenance Issues and False Accusations
Some authors highlight the company's poor maintenance services, including delayed responses to maintenance requests and false accusations of tenant abuse. K. Buck notes that the company's maintenance team is hard to get in touch with, and when they do respond, it's often too late, causing significant damage to the property. T. B. shares a similar experience, detailing how the company's maintenance team failed to adequately address a plumbing issue, resulting in extensive water damage.
Unfair Treatment of Tenants
Many authors feel that ERA prioritizes the interests of the property owners over those of the tenants. Cassandra Whitworth experienced this firsthand, being denied rental approval due to credit issues without being given an opportunity to explain or rectify the situation. Aj Stahura describes being charged extra for repairs without being notified, and T. B. suspects that the company is profiteering from security deposits.
Ineffective Communication
Several authors express frustration with ERA's communication efforts, citing difficulties in getting in touch with the company or receiving timely updates on maintenance requests. K. Buck's experience, where she was told that the property manager answered a phone call on January 1st only to be accused of exaggerating the damage, exemplifies the company's poor communication.
One Positive Review
Jenni Mackey has a relatively positive experience with ERA, citing the company's property manager, Kathy Fentress, as being helpful and responsive. However, this is an isolated incident, and the majority of the reviews paint a negative picture of the company.
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