First Priority Credit Union

At First Priority Credit Union, we pride ourselves on providing exceptional service to our members. With a rich history dating back to 1930, we have been serving the financial needs of our community for over 90 years. Our story began as the Abilene Postal Employees' Credit Union, serving the postal employees of Abilene, Texas and their families. Over the years, we have expanded our field of membership to include other eligible groups, and today, our doors are open to anyone living, working, worshiping, or attending school in the Big Country.

Our Mission

Our mission is simple: to empower our members to achieve their financial goals by providing a safe, secure, and personalized banking experience. We accomplish this by offering a range of financial products and services, including savings accounts, loans, credit cards, and more. Our experienced team is dedicated to understanding the unique needs of our members and providing tailored solutions to help them achieve their goals.

Our Services

At First Priority Credit Union, we offer a wide range of services designed to meet the financial needs of our members. These services include:

• Savings Accounts: Regular Shares, Share Draft Accounts, Christmas Club Accounts, and Share Certificates
• Loans: Auto Loans, Visa Credit Cards, Signature Loans, and Mortgage Loans
• Mortgage Loans: We offer competitive mortgage loan rates and flexible repayment terms to help our members achieve their dream home.
• Mobile App: Our mobile app allows you to manage your accounts on-the-go, pay bills, and transfer funds.
• Remote Deposit: Deposit checks remotely using our mobile app or website.
• HomeTeller: Our online banking platform allows you to manage your accounts, pay bills, and transfer funds securely.

Meet Our Staff

At First Priority Credit Union, our team is dedicated to providing exceptional service to our members. Meet some of our staff members below:

• Lisa Cox: Loan Officer with over 30 years of experience. Lisa loves helping members with financial needs like finding a great deal on a car or financing a vacation.
• Jennifer Burrola: Member Service Representative who loves people and is the first smiling face you will likely see when you visit. Besides taking care of your cash and deposit needs, Jennifer is the one to call if you need a new debit card or just need general help with your account.
• Cathy Higgins: President with over 35 years of experience in the financial industry. Cathy enjoys family time, volunteer work, reading, and learning something new.

Complaint Procedure

At First Priority Credit Union, we value our members and strive to provide exceptional service. However, we understand that sometimes issues may arise. If you have a complaint, please contact us at (325) 692-4089 or email us at FPCU@FirstPriorityAbilene.org. We will do our best to resolve your issue promptly and fairly.

Accessibility Policy

At First Priority Credit Union, we strive to make our website and services accessible to all members and those eligible for membership. If you are having difficulty viewing our website or accessing its information using assistive technology, please contact our Member Service Representative at 325.692.4982. We will be happy to provide the information verbally or in printed format.

Contact Us

We can be reached at (325) 692-4089 or FPCU@FirstPriorityAbilene.org. We are open to serving the financial needs of our community and would be honored to serve you.