Business Details
Emergency
services
Trusted Home Healthcare Services in Massillon, OH
Founded over 30 years ago, Complete Healthcare Services has established itself as a trusted provider of comprehensive home healthcare solutions in Massillon, Ohio. Our mission centers on delivering compassionate, patient-focused care through a team of highly trained professionals who collaborate closely with physicians to create personalized care plans. Accredited by The Joint Commission, we adhere to rigorous national standards, ensuring the highest quality of service. We specialize in skilled nursing, therapy services, and long-term care, with a commitment to helping patients recover from illness or injury while maintaining independence in their homes. Our 24/7 availability guarantees continuous support for clients and families, reflecting our dedication to accessibility and reliability.As a locally owned business, we prioritize understanding individual needs and fostering trust through transparent communication and ethical practices. Our expertise spans wound care, medication management, respiratory therapy, and specialized programs for chronic conditions, all delivered with respect and dignity. We accept major insurance providers including Medicare, Medicaid, and private plans, ensuring care remains accessible to diverse populations across Carroll, Columbiana, Portage, Stark, Summit, Tuscarawas, and Wayne counties.
Services
Skilled Nursing
Physical Therapy
Home Healthcare Aides
Wound Care
Medication Management
Highlights and features
- Over 30 years of healthcare management experience
- The Joint Commission-accredited quality assurance
- Customized care plans with physician collaboration
- 24/7 on-call staff availability
- Specialized programs for chronic conditions
Associations and certifications
- The Joint Commission
What people say
Saved my life
Wonderful aide
Kind to Sonny
Blessed to get her
100% plus
Services
Skilled Nursing
Our skilled nursing services include wound assessment, medication management, disease monitoring, and patient education. Registered nurses provide expert care for post-surgical recovery, chronic illness management, and acute medical conditions. Each care plan emphasizes patient independence through comprehensive health education and personalized support.
Physical Therapy
Specialized physical therapy addresses mobility issues, post-injury rehabilitation, and strength restoration. Therapists develop customized exercise programs to improve balance, coordination, and daily living activities. Treatment focuses on helping patients regain independence through progressive mobility training and functional skill development.
Home Healthcare Aides
Trained aides assist with daily living activities including bathing, dressing, meal preparation, and light housekeeping. These services provide essential support for elderly or disabled individuals while maintaining dignity and comfort. Companionship services help reduce social isolation through regular interaction and engagement.
Wound Care
Advanced wound care management addresses chronic and acute wounds through evidence-based treatment protocols. Nurses utilize specialized dressings and monitoring techniques to promote healing while preventing complications. The program includes patient education on wound prevention and home care maintenance strategies.
Medication Management
Comprehensive medication management ensures proper administration, monitoring, and education about prescribed treatments. Nurses track medication effectiveness, identify potential interactions, and provide detailed instructions for safe home use. This service helps patients maintain treatment adherence and understand their medication regimens.
People
Ryan Sullivan
Owner
With decades of healthcare leadership experience, Ryan Sullivan oversees strategic operations while maintaining focus on quality patient care. His vision drives the company's commitment to compassionate home healthcare services in Northeast Ohio.
Jamalene Street
Office Manager & Patient Care Coordinator
As LPN and patient care coordinator, Jamalene Street ensures seamless service delivery while managing daily operations. Her clinical expertise and organizational skills maintain the company's high standards of patient-centered care coordination.
Nicole Chaplin
Director of Clinical Services & Administrator
Registered Nurse Nicole Chaplin leads clinical operations with over 15 years of home healthcare experience. She supervises care quality assurance and staff development programs to maintain The Joint Commission accreditation standards.
Stephanie Gordon
Director of Billing & Insurance
Stephanie Gordon manages insurance verification and billing processes with expertise in Medicare/Medicaid regulations. Her financial leadership ensures transparent billing practices and smooth insurance coordination for patients.
Stacie Kuntz
Director of Human Resources
Stacie Kuntz oversees staff recruitment, training, and retention programs. Her HR leadership maintains high employee satisfaction while ensuring all caregivers meet rigorous professional and ethical standards for home healthcare services.
Questions
What home healthcare services do you offer?
We provide skilled nursing, physical therapy, occupational therapy, speech therapy, and home healthcare aide services for patients recovering from illness, injury, or surgery.
Are you accredited by The Joint Commission?
Yes, we maintain The Joint Commission accreditation through compliance with national healthcare quality standards, ensuring safe, effective patient care.
What are Medicare home care eligibility requirements?
To qualify for Medicare-covered home care, patients must require intermittent skilled nursing or therapy services, be under physician care, and meet homebound criteria.
Do you accept private insurance?
We accept major insurance providers including Medicare, Medicaid, Passport, MyCare Ohio, Caresource, United Health Care, and private pay options.
