Providing Royal Treatment for Pets and Peace of Mind for Their Owners
At Paw's-n-Claw's Pet Care Palace, we understand the importance of providing top-notch pet care services to our furry friends. That's why we offer a range of services designed to cater to their unique needs, from boarding and grooming to daycare and day play. Our team of experienced and knowledgeable staff members are dedicated to providing the highest level of care, ensuring that your pets receive the royal treatment they deserve.
Our Services
Our facility in Fort Wayne, IN is equipped to provide a range of services that cater to the unique needs of your pets. Our boarding services provide a safe and comfortable environment for your pets, complete with spacious suites and socialization opportunities. Our grooming services include baths, haircuts, and nail trims, all designed to leave your pets looking and feeling their best. Our daycare and day play services provide a fun and interactive environment for your pets to socialize and exercise, under the careful supervision of our trained staff.
Our Story
Paw's-n-Claw's Pet Care Palace was founded in 2009 by Misty Stephan, a Licensed and Registered Veterinary Technician with over 30 years of experience in the veterinary and pet care industry. Our mission is to provide high-quality, royal treatment to the pets we care for, giving owners peace of mind. We strive to create a modern, immaculate pet care facility, utilizing the most highly skilled and trained pet care professionals, in an environment that allows us to provide the very best pet care services available.
Our Mission, Vision, and Culture
Our mission is to provide high-quality, royal treatment to the pets we care for, giving the owner peace-of-mind; while continuing on a path of never-ending education in the pet care industry. Our vision is to create a modern, immaculate pet care facility, utilizing the most highly skilled and trained pet care professionals, in an environment that allows us to provide the very best pet care services available. We strive for honesty, commitment, integrity, communication, education, and FUN! Our culture is built on knowledge, caring, and a passion for providing the highest level of pet care.
Overview of Paw's-n-Claw's Pet Care Palace Reviews
Positive Feedback
The majority of reviewers praised the excellent service, friendly staff, and wonderful care provided by Paw's-n-Claw's Pet Care Palace. Many mentioned the facility's cleanliness, the staff's kindness and professionalism, and the various services offered, such as daycare, boarding, and grooming. Pet owners appreciated the extra touches, like daily photos, report cards, and special events. Some reviewers mentioned the positive impact on their pets' socialization, exercise, and overall well-being.
Negative Feedback
Two reviewers expressed dissatisfaction with their experiences. One mentioned being told their dog was too anxious and was recommended to try another establishment, which they found unprofessional. They were also concerned about the stacked kennels and the staff's lack of familiarity with the German Shepherd breed. The other reviewer, a former employee, described the facility as poorly run, with mistreatment of employees, abuse, and unprofessional behavior from the owner.
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