Get your car running like it should at 98 Auto Service
Located at 3389 Highway 589, Hattiesburg, MS 39402, 98 Auto Service has been proudly serving the Pine Belt area since 2005. Our local, family-owned and operated tire and auto repair facility is committed to providing exceptional service and top-quality products to our valued customers. With over 60 years of combined experience in the automotive industry, we have established ourselves as a trusted provider of tires and automotive services for families and fleet managers across the Hattiesburg area.
Tire Selection and Expert Auto Repairs
At 98 Auto Service, we understand the importance of maintaining your vehicle to ensure its longevity and optimal performance. That's why we offer a wide selection of tires to keep you rolling. As a Bridgestone and Firestone tire dealer, we have access to a wide variety of tires for all-season, off-road, and specialty vehicles, such as ATVs, trailers, and lawnmowers. In addition, we have access to over 90% of the brands offered in the industry. Our service technicians are skilled in performing all types of vehicle repairs, except for a few exceptions. We also serve National Account fleet vehicles and honor all aftermarket extended warranties.
Our automotive repair services include:
- A/C repair
- Belt and hose replacement
- Brake repairs
- Cooling system services
- Engine diagnostics and repairs
- Wheel alignments
- And much more!
Comprehensive Preventive Maintenance Services
Regular preventive maintenance is essential for keeping your vehicle in excellent condition and preventing costly repairs. At 98 Auto Service, we provide the following preventive maintenance services:
- Lube and oil changes
- Oil filter changes
- Air filter changes
- Spring/winter checkups
- European car maintenance
Customer-Focused Amenities
At 98 Auto Service, we are committed to making your visit with us as comfortable and convenient as possible. Our waiting area is equipped with free coffee, snacks, and Wi-Fi, allowing you to relax while we work on your vehicle. If you need to leave your car after hours, we offer a night key drop for your convenience.
Committed to Our Community
As a proud member of our community, we are dedicated to giving back and supporting local initiatives. We have been voted "Best of the Pine Belt in Automotive" six out of the last ten years, a testament to our unwavering commitment to our customers and the community we serve. Whether you need new tires, auto repairs, or preventive maintenance services, trust 98 Auto Service to handle all your automotive needs with professionalism, expertise, and a personal touch.
General Experience
The reviews indicate a mixed experience with the auto shop, with some customers expressing satisfaction and others expressing disappointment.
Positive Experiences
Many customers praised the auto shop for its honesty, fairness, and quality of work. They appreciated the owner's personal interest in their vehicles and the ability to accommodate their schedules. The prices were considered reasonable, and the staff was described as friendly and knowledgeable.
Negative Experiences
On the other hand, some customers were unhappy with their experience, citing overcharging and poor communication. They felt that the shop was only interested in making a profit and did not care about the customer's concerns.
Specific Issues
Some specific issues mentioned by dissatisfied customers include:
- Overcharging: One customer was charged $100 more than the original price, while another felt that the shop was trying to charge them as much as possible.
- Poor Communication: Customers felt that the shop did not listen to their concerns or communicate effectively about the repairs.
- Deception: One customer felt that the shop was deceiving them about the repairs needed and the cost.
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