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A Trusted Name in Riverside for Over 25 Years
All About Glass & Screens has proudly served the Riverside community for over two decades, specializing in providing premium quality glass, screens, doors, and windows. Family-owned and operated, we take pride in delivering exceptional customer service and exceeding expectations with every project.
Tailored Solutions for Your Unique Needs
Our skilled team understands that every customer has unique needs and preferences. We offer customized solutions and supplies to fulfill your specific requirements, whether you need:
- Custom-designed windows for your small business
- A custom screen for your Riverside home
- Specialized glass or mirrors for any project
- Expert repair, replacement, and installation services for all our products
Exceptional Customer Service - Guaranteed
At All About Glass & Screens, we believe in building strong relationships with our customers. Our team goes above and beyond to ensure a positive and seamless experience from initial consultation through project completion.
Here's what sets us apart
- Unparalleled Expertise: With 25 years of experience, our technicians are highly skilled and certified in all aspects of glass, screen, and door installation, repair, and replacement.
- Quality Materials: We only use industry-leading materials that meet the highest standards in durability, functionality, and aesthetics.
- Dedicated Customer Care: Our customer service representatives are responsive, friendly, and dedicated to addressing your needs efficiently and effectively.
- Transparent Communication: We provide clear and concise updates on the progress of your project and maintain open communication throughout.
More Than Just Products - A Partner You Can Trust
At All About Glass & Screens, we aim to be more than just your supplier of glass and screen products. We are your trusted partner in enhancing the beauty, functionality, and value of your home or business.
Contact us today to schedule a free consultation and discover the difference that All About Glass & Screens can make!
Overview
The reviews for All About Glass & Screens in Riverside are mixed, with both positive and negative comments. The company seems to excel in terms of professionalism, efficiency, and customer service, with many customers praising their work on windows, screens, and shower doors. However, there are also reports of poor customer service, subpar quality, and issues with the company's products.
Quality and Service
Several reviewers praised the company for their excellent work, citing professionalism, efficiency, and attention to detail. Many customers mentioned that the staff was friendly and accommodating, and that they received excellent service. Some reviewers specifically mentioned the company's ability to handle custom projects, such as creating screens for unique windows or patio doors.
On the other hand, some reviewers reported issues with the quality of the company's products. One reviewer mentioned that the screen frames were thin and flimsy, and that the corners separated easily. Another reviewer reported that the company used metal pull tabs instead of rubber, which caused the screen to come loose and resulted in injury.
Customer Service
Some reviewers praised the company for their excellent customer service, citing prompt responses to questions and concerns. Several reviewers mentioned that the owner, Mark, was particularly helpful and went above and beyond to ensure customer satisfaction. On the other hand, some reviewers reported poor customer service, including rude interactions with staff and a lack of accountability.
Issues and Complaints
Some reviewers reported a range of issues, including incorrect orders, delays, and subpar quality. One reviewer reported that the company accused them of breaking a patio umbrella, and that the manager refused to apologize. Another reviewer reported that the company wasted their money by providing low-quality screens that did not fit the window.
Conclusion
All About Glass & Screens in Riverside seems to have a mixed reputation, with both positive and negative comments from customers. While the company excels in certain areas, such as professionalism and customer service, they also struggle with product quality and customer satisfaction. It is essential for customers to be aware of these issues and to do their research before using the company's services.
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