Business Details
21 Years
experience
Expert Mobile Device Repair Services in Medford, OR
Mobile Madness has been the leading mobile device repair service in Southern Oregon since 2005. As a locally owned family-run business, we combine nearly 30 years of collective technician experience with a commitment to personalized service. Our team specializes in repairing iPhones, iPads, Android devices, and tablets, offering solutions for screen cracks, battery failures, liquid damage, and complex internal repairs. We prioritize customer education, providing honest advice about repair viability and warranty options. With a 90-day warranty on most repairs and a one-year warranty for battery replacements, we stand behind our workmanship.Our technicians stay current with evolving technology trends to handle both modern smartphones and older non-smartphone models. We serve Medford and surrounding areas with walk-in convenience and transparent pricing. Whether addressing cracked screens, malfunctioning cameras, or heat-damaged components, we use OEM-quality parts for reliable results. Our approach balances technical expertise with community-focused service, ensuring each customer receives tailored solutions for their specific device needs.
Services
Screen/LCD Repair
Battery Replacement
Camera Failure
Liquid Damage
Replacement Housing
Heat Damage
Data Backup
Device Diagnostics
Details
- Year established: 2005
Highlights and features
- Locally owned since 2005 with nearly 30 years combined technician experience
- Specialize in both modern smartphones and older non-smartphone models
- Offer 90-day warranties on most repairs and one-year battery warranties
- Provide honest advice about repair viability and alternative solutions
- Use OEM-quality replacement parts for reliable, lasting repairs
Services
Screen/LCD Repair
We repair cracked or shattered screens for iPhones, iPads, Android devices, and tablets. Our technicians replace damaged digitizers and LCD panels using OEM-quality parts. Most repairs complete within 24 hours, with special-order parts requiring additional time. Our expertise covers both modern smartphones and older models.
Battery Replacement
Professional battery replacement for smartphones and tablets experiencing charging issues. We install new batteries for devices with degraded performance, offering a one-year warranty on all replacements. Our technicians handle both older removable batteries and newer integrated designs requiring full disassembly.
Liquid Damage
Specialized treatment for moisture-exposed devices. Our process addresses internal corrosion and component failure from liquid exposure. Immediate service improves recovery chances. Technicians use advanced diagnostic tools to assess and repair damage to circuitry and internal components from water or other liquids.
Camera Failure
Diagnosis and repair of malfunctioning cameras in mobile devices. We replace damaged lenses and internal camera modules for both front and rear-facing cameras. Our technicians troubleshoot software and hardware issues affecting camera functionality across iPhone, iPad, and Android platforms.
Replacement Housing
Glass back and housing replacement for modern smartphones with wireless charging capabilities. We address cracks and structural damage using OEM-quality replacement parts. Our service restores device integrity while maintaining wireless charging functionality and water-resistant seals where applicable.
People
Seth Roberts
Co-Owner & Head Technician
Seth co-founded Mobile Madness in 2005 and leads our technical team. With over 18 years of mobile repair experience, he specializes in complex diagnostics and maintains our technical training programs. Seth ensures all repairs meet our quality standards.
Mel Rabinowitz
Senior Technician
Mel brings extensive expertise in smartphone diagnostics and micro-soldering repairs. As our senior technician, he handles complex cases involving motherboard damage and component-level repairs. He trains staff on emerging repair techniques and new device models.
Questions
What types of devices can you repair?
We repair all iPhone models, Android smartphones, iPads, iPods, tablets, and even older non-smartphones. Our technicians handle both screen repairs and internal component replacements.
How long do repairs typically take?
Most common repairs like screen replacements complete within 24 hours. Special-order parts may require additional time, while complex motherboard repairs typically take 2-3 business days.
Do you offer warranties on repairs?
Yes! We provide 90-day warranties on most repairs and a one-year warranty for battery replacements. Liquid damage repairs carry a 30-day limited warranty due to potential residual corrosion risks.
Can you repair water-damaged devices?
We specialize in liquid damage recovery. Immediate service improves success rates. While we can often restore functionality, severe corrosion may make repairs impractical. Our technicians provide honest assessments before any work begins.
Do you buy or trade devices?
Yes, we offer device trade-in evaluations. Bring your working or broken device to our Medford location for an instant valuation based on current market rates and repair potential.
