Business Details
8 Years
experience
Your Trusted IT Partner in Shelbyville, TX
East Techs IT was founded in 2018 with a mission to serve East Texas communities through innovative technology solutions. Our family-run business combines over 25 years of industry experience with a commitment to excellence, delivering personalized IT support and digital transformation strategies for homes and small businesses. We prioritize client relationships, taking time to understand unique needs before implementing tailored solutions that avoid generic approaches. Our expertise spans website development, cybersecurity, network infrastructure, and computer repair, supported by partnerships with trusted service providers like HostGator. Rooted in Christian values, we approach technology as a tool to enhance community prosperity while maintaining strict adherence to ethical standards.Our team includes certified professionals with backgrounds in corporate IT, education, and ministry, ensuring comprehensive support across technical and creative domains. We measure success through client satisfaction, demonstrated by repeat business and referrals from organizations like the Shelby County Chamber of Commerce. Continuous improvement drives our operations, with regular system maintenance and security updates forming core service components. Our local presence enables rapid response times, while our technical certifications guarantee industry-standard compliance. This combination of personal service and professional expertise positions us as a trusted technology partner for East Texas businesses navigating digital transformation.
Services
Website Design
IT Consulting
Computer Repair
Network Setup
SEO Services
Social Media Advertising
E-commerce Solutions
Data Retrieval
Virus Removal
Church Media Support
Details
- Year established: 2018
Highlights and features
- We offer 25+ years of combined IT experience with personalized service approaches
- Our solutions combine technical expertise with local market understanding
- Family-owned business maintaining Christian values in all operations
- Proven track record with Shelby County Chamber of Commerce endorsements
- Comprehensive service portfolio covering full technology lifecycle needs
What people say
Exceptional service
Timely manner
Technical expertise
Quick response
Great results
Services
Website Design
Custom website creation focusing on unique business representation. Our designs combine aesthetic appeal with functional efficiency, including mobile responsiveness and security features. We implement SEO strategies to enhance online visibility while ensuring technical maintenance and hosting support through trusted partners.
IT Consulting
Comprehensive IT strategy development for business optimization. Services include system audits, technology implementation, and ongoing managed support. Our approach combines infrastructure assessment with cybersecurity measures to create scalable solutions that align with organizational goals and industry standards.
Computer Repair
On-site and remote computer maintenance solutions for residential and commercial clients. We address hardware failures, software issues, and performance optimization while offering data recovery and malware removal services. Our technicians provide equipment setup and network configuration to ensure complete system functionality.
SEO Services
Strategic search engine optimization to improve online visibility. Our approach includes keyword research, content optimization, and technical website audits. We implement proven techniques to enhance search rankings and drive targeted traffic, focusing on measurable business growth outcomes.
Network Setup
Complete network infrastructure design and implementation services. We configure secure WiFi networks, establish wired connections, and optimize system performance for business environments. Our solutions include router configuration, access point placement, and ongoing network maintenance to ensure reliable connectivity.
People
Rick Haggard
Owner/Technology Director
25-year IT veteran with corporate experience in Houston financial institutions. Holds CIS and MIS degrees with expertise in project management and business solutions. Relocated to Shelbyville to establish East Techs IT, combining technical proficiency with community service values.
Rebecca Haggard
Web Designer/Creative Design
Former mathematics instructor with theology expertise. Manages website design, digital marketing, and church media projects. Combines educational background with creative skills to deliver effective online presence solutions for clients and community organizations.
Questions
What technology services do you offer for small businesses?
We provide comprehensive IT solutions including website design, network setup, cybersecurity, and computer repair tailored to small business needs.
Do you serve areas outside Shelby County?
While based in Shelby County, we serve all East Texas communities with both on-site and remote technical support options.
How quickly can you respond to IT emergencies?
We prioritize urgent requests and typically respond within 24 hours for critical business operations issues.
What makes your web design services unique?
Our approach combines custom design with SEO optimization and mobile responsiveness, ensuring websites reflect each business's unique identity and goals.
Do you offer ongoing IT support plans?
Yes, we provide both ad-hoc and monthly IT support plans with flexible options to match different business requirements.