Moving Your World, One Box at a Time
At Morse Moving and Storage, formerly Stevens Moving and Storage, we are a family-owned and operated full-service moving company that specializes in a wide variety of commercial and residential moving services throughout Cleveland and surrounding metropolitan area cities including Parma, Ohio, Lorain, Ohio, Elyria, Ohio, Shaker Heights, Ohio, and more.
Our Services
We offer a multitude of moving services that cater to your specific needs. Our team of experienced movers can assist with local moves, long distance moves, international moves, packing services, warehouse storage, and specialty moves such as apartment moves, crating services, electronics packing, and shipping. We also provide office moving services, including office rightsizing, electronics packing, and shipping, warehouse asset management, and home video surveys.
Our Commitment to Excellence
At Morse Moving and Storage, we pride ourselves on our commitment to excellence. We are a fully licensed and insured moving company with an A+ rating from the Better Business Bureau. Our team of experienced movers undergo thorough background checks to ensure your belongings are in good hands. We use clean protective pads to wrap your belongings, and our live operators are available 24/7 to assist with any queries. We offer free moving quotes, and our family-owned and operated business ensures a personalized touch to every move.
Why Choose Us?
Our customers choose us because of our exceptional service, competitive pricing, and commitment to customer satisfaction. We have no hidden costs, and our experienced movers will work with you to create a customized moving plan that fits your specific needs. Our storage warehouse facility is climate-controlled, ensuring your belongings are stored safely and securely. Whether you're moving locally or internationally, we have the expertise and resources to make your move stress-free.
Positive Feedback
The majority of reviewers had an excellent experience with Stevens Van Lines, praising the professionalism, efficiency, and care taken during their moves. Many reviewers highlighted the friendly and helpful nature of the movers, drivers, and sales teams, who went above and beyond to ensure a smooth and stress-free relocation. The company's ability to handle complex moves, including multiple stops and fragile items, was also commended.
Excellent Customer Service
Reviewers praised the exceptional customer service provided by Stevens Van Lines, including prompt and clear communication, flexibility in scheduling, and a willingness to accommodate special requests. The company's representatives, such as Bethany Gutowski, were mentioned by name for their exceptional leadership and problem-solving skills.
Efficient and Timely Moves
Many reviewers were impressed by the efficiency and timeliness of their moves, with some moves completed ahead of schedule. The company's ability to handle large and heavy items, such as safes, was also noted.
Negative Feedback
Unfortunately, not all reviewers had a positive experience with Stevens Van Lines. Some reviewers reported damages to their belongings, poor communication, and unresponsive customer service. One reviewer had a particularly bad experience with the company's insurance process, citing a lack of transparency and frustration with the claims process.
Damages and Insurance Issues
A few reviewers reported damages to their belongings during the move, which led to issues with the insurance process. One reviewer had a negative experience with the company's insurance provider, citing underpayment for damaged items.
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