At Fletcher Jones Audi, we're dedicated to providing an exceptional car-buying experience to our valued customers in the Chicagoland area. As a trusted Audi dealership, we're committed to delivering top-notch services, from new and pre-owned vehicle sales to expert maintenance and repairs. Our state-of-the-art facility, located at 1523 W. North Avenue, Chicago, IL 60642, is designed to provide a comfortable and hassle-free environment for our guests.
Our Services
Our dedicated team is committed to providing an unparalleled level of service to ensure that our customers are completely satisfied with their experience. We offer a wide range of services, including:
- New Audi Sales: Browse our extensive inventory of new Audi models, featuring the latest technology and innovative features.
- Pre-Owned Sales: Explore our selection of certified pre-owned Audi vehicles, carefully inspected and certified to meet the highest standards.
- Service and Maintenance: Trust our factory-trained technicians to provide exceptional service, from routine maintenance to major repairs.
- Parts and Accessories: Find genuine OEM Audi parts and accessories tailored to your specific vehicle model.
Our Commitment to Excellence
At Fletcher Jones Audi, we're committed to building long-term relationships with our customers. Our goal is to exceed your expectations and provide a personalized experience that meets your unique needs. Our team is dedicated to staying up-to-date with the latest Audi models, technologies, and industry trends to ensure that you receive the best possible service.
Dealership Experience
Positive Experiences
The majority of reviewers had a positive experience at Fletcher Jones Audi. Many praised the professionalism and knowledge of the sales team, including Linden Mathurin, Jonathan Ayala, and others. The staff was described as friendly, helpful, and responsive, making the car-buying process smooth and effortless.
Outstanding Staff Members
Several reviewers specifically mentioned outstanding staff members who made their experience exceptional. These individuals included Linden Mathurin, Jonathan Ayala, Eric Ponce, Arly, Dexter Gordon, Channing Greene, Michael, Nolan, and Colleen.
Honesty and Integrity
Some reviewers appreciated the honesty and integrity of the dealership, citing instances where the staff went above and beyond to ensure customer satisfaction.
Negative Experiences
Unfortunately, a few reviewers had negative experiences at Fletcher Jones Audi. One reviewer reported being sold a certified pre-owned car that had been involved in a previous accident, which was not disclosed at the time of sale. Another reviewer felt that the dealership was not interested in selling to out-of-state customers.
Poor Sales Tactics
A few reviewers had issues with the sales tactics used by the dealership, citing pushy salespeople and a lack of transparency.
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