Trustworthy Service, Exceptional Care
At Honest-1 Auto Care of Charleston, SC, we pride ourselves on being the go-to destination for all your auto repair needs. Our team of experienced technicians is dedicated to providing top-notch service, ensuring your vehicle is running smoothly and efficiently. We understand the importance of a well-maintained car, and that's why we're committed to delivering exceptional care and attention to detail for every make and model.
Our Services
From routine maintenance to complex repairs, our state-of-the-art facility is equipped to handle a wide range of services, including A/C and heat repair, auto repair, brakes, clutch repair, differential service, engine repair, headlight restoration, oil change, timing belt replacement, tires, transmission repair, tune-up service, and wheel alignment. Our expert technicians will diagnose and repair your vehicle's issue promptly and efficiently, ensuring you're back on the road in no time.
Our Commitment to Excellence
At Honest-1 Auto Care, we believe in honesty, integrity, and transparency in everything we do. We treat each client like family, ensuring every job, no matter how big or small, is done to the highest standards. Our ASE-certified technicians are dedicated to providing personalized service, answering your questions, and keeping you informed throughout the repair process. We pride ourselves on building long-term relationships with our customers, and we invite you to experience the Honest-1 Auto Care difference.
Our Facility
Our state-of-the-art facility is designed to be family-friendly, with upscale features like a tiled lobby, leather easy chairs and couches, an internet cafe, complimentary beverages, large screen TVs, a children's play area, and exceptionally clean work areas. Our commitment to cleanliness and organization ensures your vehicle receives the best care possible.
Why Choose Us?
At Honest-1 Auto Care, we're dedicated to providing exceptional service, and we stand behind our work with a nationwide 36-month/36,000-mile warranty. We offer free estimates, same-day service on most repairs, and a complimentary customer shuttle. Our expert technicians are ASE-certified, and we're committed to staying up-to-date with the latest industry developments to ensure your vehicle receives the best care possible.
Positive Experiences
Many customers have had positive experiences with Honest-1 Auto Care, citing excellent customer service, talented mechanics, and comfortable waiting areas. Some customers appreciated the extra effort made by the staff to find tires or fix complex issues.
Issues with Communication and Transparency
Some customers have had issues with communication and transparency, including being presented with unexpected fees or labor costs. One customer was unhappy with the 3.06% service charge for using a debit card, which was not clearly disclosed.
Negative Experiences with Management
A few customers have had negative experiences with management, including rudeness and unresponsiveness. One customer's floorboards were damaged during a repair, and the General Manager was unhelpful in resolving the issue.
Pricing and Labor Costs
Some customers have been unhappy with the pricing and labor costs, including one customer who was quoted a high price for a tire replacement and another who was surprised by the labor cost.
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