Filament Group

At Filament Group, we're passionate about creating intuitive, accessible, resilient, and beautiful websites and apps. As a UI design studio, we're dedicated to delivering exceptional user experiences and ensuring universal access for all users. We love making complex things simple and understandable, and we enjoy helping organizations build robust and scalable UI design systems.

Since 2001, we've been fortunate to work on hundreds of projects for dozens of clients across a wide range of industries. Our portfolio includes websites and custom applications for big companies, innovative startups, and open-source projects.

Web Sites

We've had the pleasure of designing consumer websites for news and broadcasting content, e-commerce and grocery retail, consumer research, charitable giving, apartment rentals, personal insurance, academic tutoring, and more. One of our most notable projects was the BostonGlobe.com website, which made history as one of the first large-scale responsive sites. We led front-end development on the project and closely collaborated with design studio Upstatement to prove that a truly accessible, multi-device experience could also be beautiful.

We've also designed consumer and e-commerce sites, including an engagement with LEGO to help them with a responsive re-design of their mobile online shopping experience. The first mobile Shop. LEGO.com site was launched in selected geographies for mobile and tablet devices in time for the 2013 holiday season, receiving overwhelmingly positive responses. We followed up with a comprehensive fully responsive design to support smallest mobile to large desktop. With access to a trove of incredible photography, UI elements, icons, and illustrations, we worked to capture the LEGO brand and ensure the full shopping experience on all devices was as delightful as LEGO toys. We also worked with the team to devise a shopping and checkout design system that would work for dozens of geographies and multiple languages and currencies.

Our work with vineyard vines started with a project to unify branding, design, and functionality across the web and several mobile apps. This evolved into an ongoing partnership focused on optimizing the site experience, accessibility, and performance, as well as introducing new features and capabilities to support strategic and branding goals. Vineyard vines is passionately committed to site accessibility, and we were happy to work with them on a comprehensive review of site forms and transaction functionality. This resulted in greatly improved a11y-friendly form elements to ensure exceptional access and transaction processing on any device.

Applications

In addition to our work on websites, we've also helped clients with custom application user interface projects. These include data visualization and administration, finance, CRM, product sales, warehouse inventory, and workforce scheduling platforms, as well as pharma research and medical treatment. We love finding the most productive, insight-filled, and intuitive solutions for our clients' customers and teams.

When we started working with Continuum, their IT support technicians juggled a half dozen separate applications to manage customer CRM data, technical issue triage, ticket creation and tracking, and technical knowledge base resources. We shadowed technicians to understand their challenges and goals, and worked with management and training teams to identify strategic work accuracy and team effectiveness goals that the UI could support. Based on that input, we worked to create a new system design concept that integrates separate tools into a unified UI offering the most relevant data and functionality at the time technicians need it.

Objective Logistics brought gamification to the restaurant industry with their MUSE platform, which empowers restaurant servers, cooks, and back-of-house teams, as well as other hospitality workers. The MUSE platform channels server selling data to reward highest performers with first dibs on schedule and other perks, and at the same time gives management unique insights into performance in near-real time. We were excited to be a part of this innovative project.

Attivio's cognitive search platform uses advanced AI to help companies find answers to complex questions in their vast data stores. We worked with the Attivio team to devise a highly-functional admin UI that lets Attivio users configure, customize, test, track usage patterns on their data, and refine to ensure their end users have an optimal data experience. We built a custom pattern library that integrates seamlessly with the Attivio platform, allowing for a robust and scalable UI design system.