Business Details
18 Years
experience
Emergency
services
Trusted Water Damage Restoration Experts in Prior Lake
SOS Cleaning and Restoration is a locally owned, family-operated business serving the Twin Cities metro area since 2008. Our team of IICRC-certified specialists provides 24/7 emergency water damage restoration, mold removal, and deep-cleaning services for residential and commercial properties. With over 17 years of hands-on experience and 2,500+ successful carpet cleaning projects, we combine advanced equipment with personalized service to ensure thorough, lasting results. Our owner, Mark Buckingham, personally oversees every job, maintaining transparency through detailed inspections and honest pricing.We guarantee satisfaction through our commitment to fair practices, no hidden fees, and post-service verification using industry-standard moisture meters. Our team's expertise in water damage mitigation helps prevent mold growth within critical 72-hour windows, while our carpet cleaning services utilize manufacturer-recommended hot water extraction methods. Backed by 200+ water damage repairs and third-party mold testing verification, we maintain strict quality control through computer-estimated pricing aligned with insurance industry standards.
Services
Water Damage Restoration
Mold Removal
Carpet Cleaning
Tile & Grout Cleaning
Upholstery Cleaning
Pet Stain Removal
Commercial Demolition
Area Rug Cleaning
Details
- Year established: 2008
Highlights and features
- 17+ years of local water damage restoration experience
- 100% IICRC-certified technician team
- 24/7 emergency response with 72-hour mold prevention
- Owner personally oversees every restoration project
- Computer-estimated pricing matching insurance industry standards
Associations and certifications
- IICRC
What people say
Great communication
Thorough inspection
Phenomenal customer service
Mold removal expertise
Carpet cleaning results
Services
Water Damage Restoration
Our 24/7 water damage restoration service handles emergency extraction and structural drying using industrial-grade equipment. Certified technicians prevent mold growth by initiating drying within 72 hours of water intrusion. We coordinate with insurance providers and guarantee complete drying verification through moisture meter testing.
Mold Removal
Professional mold detection and removal service with third-party testing verification. Our certified team addresses moisture sources and eliminates mold from walls, carpets, and HVAC systems. We follow strict containment protocols to prevent spore spread during remediation processes.
Carpet Cleaning
IICRC-certified carpet cleaning using hot water extraction method recommended by Shaw Industries. Our deep-cleaning process removes allergens and extends carpet lifespan while maintaining manufacturer warranties. We guarantee satisfaction with free re-service for unsatisfactory results.
Tile & Grout Cleaning
High-pressure tile and grout cleaning removes embedded dirt without harsh chemicals. Our non-bleach solutions restore original grout color while preserving tile integrity. The process eliminates bacteria buildup in grout lines for improved indoor air quality.
Upholstery Cleaning
Professional upholstery cleaning removes soils while preserving fabric texture and color. We use multiple methods including dry solvent cleaning and hot water extraction based on fabric type. Our process maintains warranty compliance for furniture manufacturers.
People
Mark Buckingham
Owner & Cleaning Specialist
Mark Buckingham, owner and head cleaning specialist, personally oversees every project at SOS Cleaning and Restoration. With 17+ years in the industry, he provides transparent estimates and performs hands-on cleaning for many jobs.
Stacey Buckingham
Co-Owner & Office Manager
Stacey Buckingham, co-owner and office manager, has managed SOS Cleaning and Restoration's operations since 2008. She provides expert customer support and coordinates emergency response logistics while maintaining office operations.
Questions
Do I need an estimate before water damage restoration begins?
We use industry-standard computer estimating for transparent pricing aligned with insurance requirements. Final approval occurs after adjuster consultation.
How quickly can mold develop after water damage?
Mold can appear within 72 hours of water exposure. Our emergency response team prioritizes rapid drying to prevent mold growth.
Can I operate the drying equipment myself?
Our equipment runs continuously for optimal results. Contact us immediately if you notice any unusual operation issues.
How do you verify complete drying?
We use professional moisture meters to confirm dryness before repairs. Third-party testing verifies complete mold removal when required.
Will my insurance premium increase after a claim?
Insurance company policies vary. Consult your agent for specific information about potential premium impacts.
Can I stay in my home during water restoration?
Occupancy depends on affected areas. We recommend temporary relocation if essential living spaces require extensive drying.
