Business Details
34 Years
experience
Award-Winning Dog Boarding & Daycare in Crownsville, MD
Founded in 1992 by Caryl and Frank Buckler on their family property, Happy Tails Pet Resort began as a modest facility with accommodations for 25 dogs. Over three decades, driven by customer demand and an unwavering commitment to excellence, the business expanded into a full-service facility featuring 80 spacious indoor/outdoor runs and 10 outdoor play yards. Since 2009, second-generation owners Mandy and Justin have continued this legacy, leveraging over 15 years of hands-on experience across all facets of the business.Our operations are distinguished by live webcams, specialized dog music, and advanced wellness systems, with owners residing on-site for continuous supervision. Every decision prioritizes the comfort and enjoyment of our canine guests, recognizing that pets are cherished family members deserving of exceptional care. This dedication to personalized service and continuous improvement has solidified Happy Tails Pet Resort's reputation as a trusted leader in pet hospitality since its inception.
Services
Dog Boarding
Dog Daycare
Dog Bathing
Private Dog Park
Puppy Socialization
Details
- Year established: 1992
Highlights and features
- Family-owned for 30+ years with second-generation owners on-site daily
- Advanced safety systems including air purification and 4 daily facility cleanings
- Personalized activity packages tailored to each dog's specific needs
- Specialized care programs for puppies, seniors, and special needs pets
- Owners reside on property for continuous supervision and emergency response
What people say
Award-winning
Experienced staff
Spacious facilities
Personalized care
Well-maintained
Services
Dog Boarding
Our deluxe dog boarding facilities offer spacious accommodations with private outdoor access, climate control, and orthopedic bedding. Each guest receives personalized attention including wellness checks, play sessions, and photo updates. Advanced safety features like air purification systems and small play groups ensure optimal health and comfort.
Dog Daycare
Featuring 10 outdoor yards with splash pools and playground equipment, our daycare provides supervised socialization and exercise. Certified staff monitor playgroups sized for safety, while daily report cards track each dog's activities. The secluded 20-acre property offers a controlled environment with specialized amenities for different energy levels.
Dog Bathing
Professional grooming services include therapeutic baths, nail trimming, and coat conditioning using high-quality products. Each session includes skin and ear examinations for health monitoring. Appointments can be added to boarding or daycare stays for comprehensive pet care solutions.
Puppy Socialization
Free structured programs help puppies develop social skills through supervised play and environmental exposure. Small group sessions focus on positive interactions with staff and other puppies. Activities include sensory exploration and familiarization with boarding facilities to build confidence and reduce future anxiety.
Private Dog Park
A 10,000 sq ft private dog park features playground equipment, shaded seating, and fire pit areas. Membership options include evening and weekend access with strict vaccination and behavior requirements. The space also offers seasonal rentals for special events and gatherings with canine guests.
People
Caryl Buckler
Co-Founder
Co-founded Happy Tails Pet Resort in 1992, transforming a family barn into a thriving pet care business. Pioneered the original boarding facility before retiring in 2009.
Frank Buckler
Co-Founder
Co-established the business with Caryl in 1992, overseeing early operations until retiring in 2009. Laid foundational practices that shaped the company's care standards.
Mandy Buckler
Second-Generation Owner
Joined the family business at 14, progressing to co-owner in 2009. Brings 15+ years of operational expertise across all departments, maintaining the resort's original commitment to excellence.
Justin Buckler
Second-Generation Owner
Co-owner since 2009 with extensive experience in pet care operations. Focuses on continuous improvement while preserving the family legacy established in 1992.
Questions
What vaccinations are required for boarding?
Rabies, distemper, Bordetella, and canine influenza immunization proofs are mandatory for boarding guests to maintain facility health standards.
Do you require reservations for daycare?
Yes, reservations are required for all services including daycare to ensure proper staffing and maintain small group sizes for safety.
What special care options exist for senior dogs?
We offer the TLC Package with unlimited medication administration, orthopedic bedding, and modified play sessions tailored for senior and special needs pets.
Can I tour the facility before boarding?
Facility tours are available during operating hours without appointment. Guided walkthroughs showcase accommodations, play yards, and safety features.
How do you handle special dietary needs?
We accommodate specific dietary requirements with guest-provided food labeled in individual portions. Iams Minichunks is available for small extra charge.
What playgroup selection criteria do you use?
Playgroups are formed based on size, energy level, and temperament assessments during evaluation visits to ensure safe and enjoyable socialization experiences.
