Business Details
42 Years
experience
Your Trusted Medical Transport Partner in Washington
Medstar Transportation has been providing safe and reliable non-emergency medical transportation across Washington State since 1984. Our team of professional, trained drivers specializes in long-distance and local medical transport, offering accessible rides tailored to individual needs. We prioritize safety, punctuality, and exceptional customer support to ensure every ride is stress-free and easy to book. Whether transporting patients to medical appointments or providing home-from-hospital rides, we leverage decades of experience to serve over 250,000 rides annually.Our commitment to continuous improvement in vehicle maintenance, service types, and employee training reflects our mission to meet community transportation needs with compassion and professionalism. As an equal opportunity employer, we foster a diverse, inclusive workplace dedicated to serving vulnerable populations with dignity and care.
Services
Medical Transportation
ADA Paratransit
On-Demand Shuttle
Fixed-Route Bus
Vanpool Services
Guaranteed Ride Home
Medicaid Transportation
Medical Courier
Private Medical Transport
Wheelchair Transport
Details
- Year established: 1984
Highlights and features
- 35+ years of focused medical transportation experience in Washington
- Professional, trained drivers prioritize safety and personalized assistance
- Same-day and on-demand rides available for urgent medical needs
- Over 250,000 annual rides demonstrate proven reliability and capacity
- Exceptional customer support ensures stress-free booking and communication
What people say
Reliable service
Professional drivers
Accessible rides
Great customer support
Stress-free bookings
Services
Medical Transportation
We provide specialized non-emergency medical transportation for patients requiring reliable trips to and from healthcare facilities. Our vehicles accommodate wheelchairs, stretchers, and bariatric needs. With trained professionals operating ADA-compliant vehicles, we ensure safe, punctual transport for dialysis, hospital discharges, and medical appointments across Washington.
ADA Paratransit
Our ADA-compliant paratransit services offer door-to-door transportation for individuals with disabilities requiring accessible vehicles. Featuring wheelchair lifts, securement systems, and trained attendants, this service meets federal accessibility standards. Ideal for medical appointments, employment commutes, and essential errands where conventional transit cannot accommodate specific accessibility needs.
Private Medical Transport
Customizable private transportation solutions for medical-related travel needs. Clients choose preferred schedules and destinations, including home-to-hospital transfers, recurring treatments, and specialized mobility requirements. Available with wheelchair-accessible vans or stretcher-equipped vehicles, our private service ensures one-on-one attention from departure to arrival.
Medicaid Transportation
We facilitate Medicaid-covered non-emergency medical transportation through approved partnerships with healthcare providers and state agencies. Our service connects eligible patients with required medical care, ensuring compliance with coverage guidelines. Transportation includes routine appointments, specialist visits, and necessary follow-up treatments across our service areas.
Wheelchair Transport
Full-access wheelchair transportation services featuring vehicles equipped with hydraulic lifts, securement systems, and ample interior space. Our drivers receive specialized training in assisting passengers with mobility devices, ensuring safe boarding, secure transit, and proper equipment handling throughout each journey.
Questions
What types of medical transportation do you provide?
We offer non-emergency medical transport for appointments, hospital discharges, dialysis treatments, and specialized needs including wheelchair, stretcher, and bariatric transport.
How can I book a ride?
Book through our GOIN app available on iOS and Android or contact our office directly for assistance with ride scheduling and special requests.
Do you serve areas outside major cities?
Yes, our services cover all of Washington State, including rural and suburban communities requiring accessible medical transportation options.
Are your vehicles equipped for mobility devices?
All vehicles feature wheelchair lifts, securement systems, and appropriate interior space to accommodate various mobility assistance devices and specialized equipment.
What driver qualifications do you maintain?
Our drivers undergo extensive training in medical transport protocols, patient assistance techniques, and vehicle safety standards to ensure professional, compassionate service delivery.
Do you work with healthcare providers?
Yes, we partner with hospitals, clinics, and care facilities across Washington to coordinate reliable patient transportation as part of comprehensive healthcare delivery.
