Empowering Your Brand, One Customized Product at a Time.
Point of Action (POA) is your trusted partner for custom-made, high-quality products and solutions. Established in 1987, we've evolved from a humble silk-screen business into a leading manufacturer of promotional products, apparel, and unique creations across California and beyond.
What Drives Us?
Our mission is to empower businesses and organizations to stand out and make a lasting impact through innovative and captivating promotional materials. We take your ideas and transform them into tangible realities, exceeding expectations with every item we craft.
Who We Are
Our team boasts diverse expertise in embroidery, laser etching, screen printing, vinyl printing, and much more. Led by a talented group of experienced designers, producers, and customer service professionals, we are driven by a shared dedication to quality, creativity, and customer satisfaction.
What We Offer
Our comprehensive range of services includes:
**Embroidery
Translating your vision into intricate and visually stunning designs using colorful threads and precise stitching techniques.
**Laser Etching
Permanent and precise marking of materials for durable identification, branding, or intricate designs.
**Screen Printing
Durable and vibrant printing of logos, designs, and text on a wide variety of garments and promotional items.
**Vinyl Printing
Cost-effective and impactful printing for signage, vehicle graphics, and temporary designs.
**Direct-to-Garment Printing
High-quality printing directly onto fabric, offering exceptional detail and color accuracy.
And Much More!
Our capabilities extend far beyond conventional products. We are always up for a challenge and can create unique, custom-made items tailored to your specific needs and desires.
Get in Touch Today
Let us be your creative partner and bring your vision to life! Contact us today to discuss your project, request a quote, or learn more about what Point of Action can do for you.
Positive Comments
Point of Action's customer service is highly praised, with several reviewers mentioning friendly and helpful staff, including Roberta, Deb, and Austin. The team is also commended for their quick turnaround times, fair pricing, and ability to accommodate last-minute orders. Reviewers appreciate the quality of the work, with many mentioning specific details such as excellent embroidery and screen printing. Family-owned and operated, Point of Action is considered a reliable and trustworthy business.
Negative Comments
On the other hand, a small minority of reviewers have had negative experiences with Point of Action. One reviewer, Rosie Gonzales, reported a disappointing experience with logo placement and was told that the business would not fix the issue. James Coon also reported a poor experience, citing incompetence and petty behavior, and claimed that the business tried to get him fired over a negative review.
Comparison and Contrast
While some reviewers experienced exceptional service and quality work, others had negative encounters. The business seems to have a strong reputation for customer service, with many reviewers mentioning specific staff members who provided excellent assistance. However, there are also reports of mistakes and poor communication. Overall, the reviews suggest that Point of Action may be a reliable choice for businesses and individuals looking for high-quality embroidery, screen printing, and other specialty services, but it's essential to be clear about expectations and communication.
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