RIDE IN STYLE for YOUR TIME
At Brosang's Limousine Service, we pride ourselves on being the premier luxury transportation provider in Tyler, Texas, and the surrounding east Texas area. With decades of experience, honesty, and trust, we have been dedicated to providing top-notch service to our clients. Our team of professional chauffeurs and dedicated staff are committed to ensuring that your experience with us is nothing short of exceptional.
Our Story
Our journey began in 1992 as part of the wedding services of Brosang's Flowers. What started as a small, family-owned business has grown into a reputable luxury transportation service, catering to a wide range of occasions. From weddings and birthdays to corporate events and nights out on the town, we have been privileged to be a part of many memorable experiences.
Our Services
We offer a diverse fleet of vehicles to cater to your specific needs. Whether you're looking for a stylish and comfortable ride for a special occasion or a reliable shuttle service for a group of friends, we've got you covered. Our services include:
- Celebrations: Make your special day even more unforgettable with our luxurious limousine service.
- Group Events: Travel in style and comfort with our spacious vehicles, perfect for corporate events, bachelor/bachelorette parties, and more.
- Shuttle Service: Enjoy prompt and convenient transportation to and from airports, weddings, and other events.
Our Commitment
At Brosang's Limousine Service, we're committed to providing more than just a ride. We're dedicated to creating memories that last a lifetime. Our team takes pride in ensuring that every detail is taken care of, from the initial reservation to the final drop-off. We understand that every occasion is unique, and we're passionate about tailoring our services to meet your individual needs.
Why Choose Us
So, why choose Brosang's Limousine Service? It's simple. We offer:
- Reliable and experienced chauffeurs
- Luxurious and well-maintained vehicles
- Personalized service tailored to your needs
- Unparalleled attention to detail
- A commitment to making your experience unforgettable
Overall Experience
The reviews are mixed, with some customers having a great experience and others having a terrible one.
Positive Experiences
Some customers had a great experience with the limo service, praising the ease of booking, professionalism of the drivers, and the cleanliness of the vehicles. A few reviewers mentioned that the owner, Mrs. Brosang, was helpful and accommodating.
Negative Experiences
However, many customers had a horrible experience with the limo service. Some common complaints included rude and unprofessional behavior from the owner, issues with communication and confirmation of reservations, and unsatisfactory service on the day of the event. Some reviewers mentioned that the company was unwilling to provide refunds or accommodate changes due to COVID-19. Additionally, some customers experienced issues with the vehicles, such as broken air conditioning, and poor driving habits from the drivers.
_driver Performance
While some drivers were praised for their professionalism and friendliness, others were criticized for their poor driving habits and lack of communication.
Company Response
The company's response to customer complaints was often non-existent or unhelpful, with some customers mentioning that their calls and messages were ignored.
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