Designing exceptional spaces that exceed client expectations
At Ed Howard Mazda, we pride ourselves on being a family-owned car dealership that provides an exceptional car-buying experience. Our mission is to exceed your expectations by offering an unparalleled selection of new and pre-owned vehicles, flexible financing options, and top-notch service and maintenance programs.
Our Story
As a family-owned business, we understand the importance of personalized service and building long-lasting relationships with our customers. Our team of product specialists is dedicated to providing you with an unparalleled car-buying experience, ensuring that you find the perfect vehicle that meets your needs and budget. We operate on a non-commissioned sales structure, which means our sales team is focused on finding the right vehicle for you, rather than pushing for a quick sale.
Our Services
At Ed Howard Mazda, we offer a wide range of services designed to make your car-buying experience seamless and stress-free. Our state-of-the-art facility features a vast inventory of new and pre-owned Mazda vehicles, as well as a fully-staffed service center equipped to handle all your maintenance and repair needs. Our finance team is dedicated to finding the best financing options for you, and our parts center offers a wide selection of genuine Mazda OEM parts at competitive prices.
Our Team
Our team is comprised of dedicated professionals who are passionate about providing exceptional customer service. From our sales team to our service technicians, every member of our team is committed to ensuring that you have an exceptional experience at Ed Howard Mazda.
Why Choose Ed Howard Mazda
At Ed Howard Mazda, we pride ourselves on being a one-stop shop for all your automotive needs. Whether you're in the market for a new or pre-owned vehicle, or simply need routine maintenance or repairs, we've got you covered. Our commitment to exceptional customer service, flexible financing options, and top-notch service and maintenance programs sets us apart from the competition.
Positive Experiences
The majority of reviews are extremely positive, praising the dealership's staff, particularly sales associates like Gage Eland, Josh Forrest, Jennifer, Tiffany, Frankie, and Ben Malecki, for their exceptional customer service, knowledge, and professionalism. These staff members are commended for their patience, assistance, and ability to provide great deals, making for a smooth and comfortable car-buying experience.
Specific Issues and Negative Experiences
However, not all reviews are glowing. Shana Morse had a frustrating experience with the service department, which failed to provide consistent information about a car's recall status. Heather Farrell also experienced delays and poor communication with the service department, which failed to have a necessary part in stock and later failed to deliver on promised timelines.
Overall Reputation
Ed Howard Mazda is generally considered a reputable dealership, with reviewers praising its high integrity, comfortable atmosphere, and professionalism. Mary commends the dealership for being "definitely a higher integrity dealership."
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