Business Details
50+ Years
experience
Your Trusted Acura Dealership in Ellicott City, MD
Acura of Ellicott City has been a trusted automotive partner in the Maryland region since 1917, operating as part of the Norris Automotive Group. Our dealership offers a comprehensive selection of new Acura models, certified pre-owned vehicles, and a wide array of automotive services including maintenance, repairs, and genuine Acura parts. With factory-trained technicians and a commitment to customer satisfaction, we prioritize delivering exceptional service experiences through extended hours, competitive pricing, and personalized support.Our facility combines modern amenities with professional expertise to ensure every client receives reliable solutions tailored to their driving needs. Backed by decades of industry experience, we maintain a focus on innovation while upholding traditional values of integrity and community engagement.
Services
New Acura Sales
Certified Pre-Owned Vehicles
Acura Service & Repair
Parts & Accessories
Tire Center
Details
- Year established: 1917
Highlights and features
- Family-owned since 1917 with industry-leading expertise
- Factory-trained Acura technicians for precise repairs
- Genuine Acura parts available in-stock
- Extended service hours including evenings and weekends
- Certified financing specialists for tailored solutions
What people say
Exemplary service
Trustworthy dealership
Prompt repairs
Pleasant staff
Great experience
Services
New Acura Sales
We offer the complete lineup of Acura's latest models including the Integra, TLX, MDX, RDX, and all-electric ZDX. Our sales team provides expert guidance through vehicle selection, financing options, and trade-in evaluations. With competitive pricing and exclusive manufacturer incentives, we help customers find their ideal Acura while ensuring a transparent, pressure-free purchasing experience.
Certified Pre-Owned Vehicles
Our certified pre-owned inventory features rigorously inspected Acura models with remaining factory warranties. Each vehicle undergoes a 182-point quality check and includes benefits like 24/7 roadside assistance and special financing rates. Customers receive detailed vehicle history reports and multi-year service plans for complete peace of mind when purchasing pre-owned.
Acura Service & Repair
Our Acura-certified technicians perform maintenance and repairs using genuine parts and specialized tools. Services include oil changes, brake replacements, engine diagnostics, and recall fulfillment. The facility offers accelerated service with no appointment needed, completing common maintenance tasks in under 60 minutes while providing complimentary washes and multi-point inspections.
Parts & Accessories
We stock genuine Acura parts and accessories designed for optimal vehicle performance. Our parts department provides components for both new and late-model used vehicles, with options for direct purchase or professional installation. Customers can order parts online or consult with counter specialists for immediate availability and compatibility verification using vehicle VIN numbers.
Tire Center
The tire center offers seasonal tire changes, rotations, and replacements with major brand selections. Technicians perform tire pressure adjustments, wear analysis, and alignment checks to ensure safety and longevity. Special pricing is available on bulk purchases, with installation services including balancing and sensor replacement to maintain vehicle performance standards.
People
Warren Paugh
President, Retail Automotive Division
Leading retail automotive operations with over two decades of dealership management experience, Warren oversees strategic growth initiatives while maintaining customer satisfaction standards.
Jordan Bates
Sales Manager
With 15+ years in automotive sales leadership, Jordan directs the sales team's operations, focusing on customer acquisition strategies and inventory management optimization.
Rob Squibb
Service Manager
Managing service operations since 2008, Rob ensures technical excellence through staff training programs and implements efficiency improvements in the Acura-certified repair facility.
Bill Sauter
Parts Manager
Overseeing parts inventory since 2010, Bill maintains 98% stock availability for critical components while managing logistics for special order parts fulfillment.
Elliott Robinson
F&I Manager
Specializing in automotive finance since 2005, Elliott develops customized financing solutions and insurance packages that meet diverse customer credit profiles and purchasing needs.
Questions
What new Acura models are currently available?
We stock the complete Acura lineup including Integra, TLX, MDX, RDX, and the all-electric ZDX SUV. Check our inventory page for real-time availability updates.
Do you offer service for non-Acura vehicles?
While specializing in Acura models, our parts department can source components for most domestic and import vehicles using VIN-based ordering systems.
What financing options exist for pre-owned vehicles?
We provide competitive APR financing through multiple lenders with terms up to 72 months for qualified buyers purchasing certified pre-owned Acura models.
Are loaner vehicles available during service?
Complimentary loaner vehicles are available for major service appointments with advance scheduling, subject to availability and service duration.
How often should I schedule Acura maintenance?
Follow manufacturer guidelines every 7,500-15,000 miles depending on model and driving conditions. Our service advisors can create personalized maintenance schedules.
Do you price-match competitors on parts and service?
We offer a price-match guarantee on comparable parts and service packages when presented with written documentation from local competitors.
