At Telshor Self Storage, we understand that life can be unpredictable, and sometimes, you need a little extra space to breathe. That's why we're here to provide you with top-notch self-storage solutions in Las Cruces, New Mexico. Our state-of-the-art facility offers a range of unit sizes, convenient features, and unparalleled customer service to ensure your storage experience is seamless and stress-free.
Our Story
We're passionate about helping individuals, families, and businesses in Las Cruces and surrounding areas find the perfect storage solution for their unique needs. Our team is dedicated to providing a secure, convenient, and affordable way to store your belongings, so you can focus on what matters most. With our flexible month-to-month leasing and online bill pay options, you can rest assured that your storage needs are taken care of.
Our Facility
Our facility is designed with your convenience and security in mind. With 7am to 7pm access, 7 days a week, you can visit your unit at a time that suits you. Our drive-up access and ground-level units make it easy to move your belongings in and out. Plus, our digital surveillance system, electronic gate access, and on-site management ensure your items are safe and secure.
Our Services
We offer a range of services to make your storage experience as smooth as possible. From packing and moving supplies to tenant insurance and online bill pay, we've got you covered. Our friendly and professional team is always happy to help you find the right storage solution for your needs and budget.
Our Promise
At Telshor Self Storage, we promise to provide you with a hassle-free storage experience. We're committed to delivering exceptional customer service, maintaining a clean and secure facility, and offering competitive pricing to meet your budget. Whether you're downsizing, moving, or just need some extra space, we're here to help.
Security Concerns and Customer Service Issues
Several reviewers expressed concerns about the security of their units, with instances of break-ins and theft. One reviewer had their locker broken into twice, and the facility failed to notify them in a timely manner. Another reviewer was locked inside the facility after hours with no emergency contact number.
Pricing Issues
Some reviewers were unhappy with the pricing, stating that it increases frequently and without warning. One reviewer mentioned being charged a $50 fee for being late to exit the facility.
Positive Experiences
However, many reviewers had positive experiences with the facility, praising the friendly and helpful staff, clean atmosphere, and good security. Some reviewers appreciated the convenient access hours and the ease of renting a unit.
Cleanliness and Maintenance
The facility's cleanliness and maintenance were praised by several reviewers, with one mentioning that the unit was spotless and easy to access.
Staff and Customer Service
The staff received mixed reviews, with some reviewers praising their helpfulness and friendliness, while others had negative experiences with customer service.
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