Business Details
50+ Years
experience
Your Harley-Davidson Destination in Utica, NY
Harley-Davidson of Utica has been serving motorcycle enthusiasts since 1975, beginning as part of Dons Ford before establishing its own facility in 1993. Our team has over 60 years of combined experience in servicing and selling Harley-Davidson motorcycles, with factory-trained technicians and access to genuine parts. We specialize in new and pre-owned motorcycle sales, comprehensive service and maintenance, and a wide range of accessories and apparel. Our commitment to quality extends to personalized financing options and a customer-centric approach that prioritizes long-term relationships. We have expanded from a small dealership to a 14,000-square-foot facility, reflecting our dedication to meeting the evolving needs of riders.Our service department emphasizes factory-approved diagnostics, scheduled maintenance, and custom upgrades to ensure optimal performance. We maintain transparency in pricing and offer upfront estimates for all services. Our history of adapting to industry changes, from lightweight models in the 1970s to modern touring bikes, underscores our resilience and expertise. We pride ourselves on being a trusted partner for Harley-Davidson owners in the Utica region.
Services
Motorcycle Sales
Service & Maintenance
Parts & Accessories
Apparel & Gear
Financing Options
Details
- Year established: 1975
Highlights and features
- We offer factory-trained technicians with over 60 years of combined experience.
- Our service department uses cutting-edge diagnostic equipment and genuine Harley-Davidson parts.
- We provide personalized financing options for new and pre-owned motorcycle purchases.
- Our 14,000-square-foot facility ensures comprehensive inventory and service capabilities.
- We maintain a legacy of trust since 1975 with a customer-first approach.
Services
Motorcycle Sales
We offer a full lineup of new Harley-Davidson motorcycles, including touring, cruiser, and adventure models, as well as pre-owned inventory. Our sales team assists with customization options, trade-ins, and special orders to match your riding style. With competitive financing and exclusive offers, we make ownership accessible for every rider.
Service & Maintenance
Our factory-trained technicians provide scheduled maintenance, diagnostics, and repairs using genuine Harley-Davidson parts and tools. Services include oil changes, brake inspections, engine tuning, and warranty-covered repairs. We ensure your motorcycle meets factory standards for performance and safety through regular upkeep.
Parts & Accessories
We stock genuine Harley-Davidson parts and accessories for customization, performance upgrades, and replacements. From chrome accents to functional components, our inventory supports all model years. Our team helps you select the right products to enhance your bike's aesthetics and functionality.
Apparel & Gear
Our Motor Clothes department offers Harley-Davidson branded apparel, helmets, gloves, and protective gear for riders and passengers. We carry seasonal collections and practical accessories like luggage and weather-resistant clothing to ensure comfort and safety on every ride.
Financing Options
We provide tailored financing solutions through partnerships with trusted lenders, including promotional APR offers and military/first responder discounts. Our finance team guides you through loan terms, down payment options, and eligibility criteria to simplify motorcycle ownership.
People
Joe Carbone
Owner
Joe Carbone leads Harley-Davidson of Utica with decades of experience in motorcycle sales and dealership management. He oversees operations and strategic growth while maintaining a hands-on role in customer relations.
Maxwell Carbone
Dealer Principal/General Manager
Maxwell Carbone manages daily dealership operations, focusing on service quality and team leadership. With deep industry knowledge, he ensures alignment with Harley-Davidson's standards and customer expectations.
Shane Gatto
Service Manager/Lead Designer
Shane Gatto oversees the service department, combining technical expertise with design innovation. He leads a team of master technicians to deliver factory-standard maintenance and customization solutions.
Lori Patterson
Parts Manager
Lori Patterson manages parts inventory and logistics, ensuring availability of genuine Harley-Davidson components. Her team supports both service department needs and retail customers seeking upgrades or replacements.
Alie Carbone
Motor Clothes Associate
Alie Carbone assists customers in the Motor Clothes department, offering expertise in rider apparel and branded merchandise. She ensures a personalized shopping experience for gear and accessories.
Questions
What financing options are available for new Harley-Davidson motorcycles?
We offer competitive financing through Eaglemark Savings Bank, including APR offers up to 60 months and special discounts for military members and first responders.
Do you service all Harley-Davidson models?
Yes, our factory-trained technicians service all Harley-Davidson models using genuine parts and diagnostic tools to maintain factory standards.
Can I order a custom motorcycle?
Yes, we can special-order any Harley-Davidson model and customize it with accessories from our parts inventory to match your preferences.
What service packages are included in scheduled maintenance?
Scheduled maintenance includes tire pressure checks, fluid changes, brake inspections, and engine tuning, with upfront estimates for all work performed.
Do you sell pre-owned motorcycles?
Yes, we offer a selection of pre-owned Harley-Davidson motorcycles with transparent pricing and financing options.
What rider gear is available in your Motor Clothes department?
We carry Harley-Davidson apparel, helmets, gloves, and accessories, including seasonal collections and weather-resistant riding gear.
