Business Details
Emergency
services
Managed IT Services in Southern California
Helixstorm operates as a comprehensive IT department extension for businesses, prioritizing relationships and technical excellence. Headquartered in Southern California, the company serves mid-market organizations nationwide with scalable solutions tailored to companies ranging from 25 to 2,500 employees. Our approach combines 50+ years of collective industry experience with a balanced organizational size - larger than boutique firms yet more agile than enterprise providers.This enables personalized service delivery through 24/7 remote and onsite support from certified engineers specializing in network infrastructure, cybersecurity, and cloud technologies. We maintain core values emphasizing continuous improvement, collaborative problem-solving, and technology solutions that align with business objectives while maintaining strict cost-effectiveness and operational transparency.
Services
Managed IT Services
Managed Security Services
Cloud Solutions
Help Desk Support
Professional IT Services
Backup & Disaster Recovery
Cybersecurity
Network Management
Server Hosting
IT Consulting
Highlights and features
- 24/7 managed IT support and cybersecurity expertise with 50+ years collective experience
- Customizable solutions for mid-market companies with dedicated engineering teams
- Balanced organizational size enabling personalized service and enterprise capabilities
- Proactive threat detection and multi-layered security approach with SIEM implementation
- Strategic technology planning aligned with business growth objectives
Associations and certifications
- Channel Partners 2025 MSP 501
What people say
Stellar customer service
Deep expertise
Peace of mind
Professionalism
Seamless implementation
Services
Managed IT Services
Our managed IT services provide comprehensive technology maintenance and support for businesses of all sizes. We offer proactive network monitoring, system maintenance, and security protection to prevent downtime before it occurs. Our 24/7 support team handles everything from routine updates to critical system failures, allowing clients to focus on core business operations while maintaining optimal IT performance.
Managed Security Services
We deliver enterprise-grade security solutions combining public/private cloud and on-premises technologies. Our services include Security Information and Event Management (SIEM), threat detection, network security monitoring, and endpoint protection. The hybrid security approach creates multiple defense layers while maintaining compliance with industry standards through continuous monitoring and real-time threat response capabilities.
Cloud Solutions
Our cloud migration and management services help businesses transition to modern cloud infrastructure. We offer strategic consulting, implementation, and ongoing management for hybrid cloud environments. The solutions include cost optimization, data storage management, and seamless integration with existing systems while maintaining security and compliance standards throughout the migration process.
Help Desk Support
We provide 24/7 help desk services with senior-level engineers achieving high first-call resolution rates. The service includes incident management, technical troubleshooting, and system maintenance while maintaining compliance training for secure operations. Our standardized support procedures ensure consistent service quality across all client engagements.
Professional IT Services
Our professional services handle complex IT projects requiring specialized expertise. We offer network/server administration, system architecture design, and implementation of comprehensive technology solutions. The services follow a structured four-phase approach including assessment, planning, implementation, and testing to ensure successful project delivery aligned with business objectives and technical requirements.
People
Aaron Schneider
President
As President, Aaron leads strategic direction and business development. With extensive industry experience, he focuses on building client relationships and driving innovation in IT solutions while maintaining operational excellence across all service offerings.
Chris Andreozzi
Chief Operating Officer
Chris oversees daily operations and service delivery execution. He ensures efficient implementation of technology solutions while maintaining quality standards. His leadership focuses on process optimization and client satisfaction through effective resource management and service coordination.
Jill Angues
Vice President, Operations
Jill manages operational strategy and team leadership. She ensures seamless service delivery across all departments while maintaining the company's commitment to technical excellence and client-focused solutions through continuous process improvement initiatives.
Questions
What IT services does Helixstorm specialize in?
We specialize in managed IT services, cybersecurity solutions, cloud migration, help desk support, and professional IT consulting for mid-market businesses.
How does Helixstorm ensure data security?
We implement multi-layered security with SIEM, threat detection, network monitoring, and compliance training to protect against evolving cyber threats.
Do you offer 24/7 IT support?
Yes, our 24/7 help desk provides continuous technical support with senior engineers achieving high first-call resolution rates for business continuity.
Can you help with cloud migration?
Our cloud experts handle complete migration projects including assessment, implementation, and ongoing management of hybrid cloud environments.
What industries do you serve?
We serve diverse industries nationwide with customized IT solutions for mid-market companies requiring scalable technology infrastructure.
How do you handle emergency IT situations?
Our 24/7 monitoring and rapid response team ensures critical issues receive immediate attention to minimize business disruption.
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