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At Burley's Lock & Key, we pride ourselves on being a professional provider of locksmith services to the Charlotte area for over 26 years. With our extensive experience, expert technicians, and state-of-the-art equipment, we've built a reputation as a prompt, dependable, and affordable locksmith service provider. Our team of licensed, bonded, and insured locksmiths are dedicated to providing top-notch residential, commercial, and automotive locksmith services to our valued customers.
Our Services
We understand that lock-related emergencies can happen at any time, which is why we offer fast, expert locksmith services to get you back on track quickly. Our comprehensive range of services includes lock replacement, rekeying, deadbolts installation, emergency lockout services, car key replacement, safe locks services, and more. Whether you're a homeowner, business owner, or automotive enthusiast, we've got you covered with our expertise and dedication to exceptional customer service.
Why Choose Us
With over 26 years of experience and over 1300+ completed projects, we've earned a reputation for being a reliable and trustworthy locksmith service provider. Our experienced team of expert locksmiths is equipped with the latest tools and technology to tackle any lock-related issue efficiently and effectively. We take pride in our prompt response times, affordable prices, and exceptional customer service, making us the go-to locksmith service provider in Charlotte, NC.
Our Mission
Our mission is to provide top-quality locksmith services that meet the unique needs of our customers. We strive to be the most reliable, efficient, and affordable locksmith service provider in Charlotte, NC, and surrounding areas. We're committed to building long-term relationships with our customers, and we guarantee our work to ensure your complete satisfaction.
Overall Experience
The reviews for Burley's Lock & Key are overwhelmingly positive, with all reviewers giving a 5-star rating. The common thread throughout the reviews is the exceptional service provided by the staff, specifically mention of Pierre as a standout employee. Reviewers praise the professionalism, efficiency, and kindness of the staff, with many mentioning specific instances where they received prompt and excellent service.
Communication
Many reviewers mention that the staff is easy to communicate with, with some even stating that they respond quickly. This attention to detail and willingness to work with clients is a major draw for customers.
Speed and Efficiency
Several reviewers note that the response time is lightning-fast, with some mentioning that they had their issues resolved in a matter of minutes. This is particularly impressive considering the urgent nature of locksmith services.
Honesty and Prices
Reviewers consistently praise the honesty and affordability of Burley's Lock & Key. Several mention that the prices are reasonable, and that they were pleasantly surprised by the cost.
Special Mentions
Some reviewers mention specific instances where the staff went above and beyond, such as Pierre helping a reviewer get a new car key in 20 minutes or Shawn saving a reviewer's weekend by resolving a locked key issue.
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