B.i.t.s

B.I.T.S (Business I.T. Services) is a leading provider of managed IT services, technical support, and consulting services to small and medium-sized businesses. Our journey began in July 2003, as Mobile Computer Services, providing technical support and repair services to residential and small business customers in the Tampa, Florida area. Over the last 15 years, our commitment to reliable and affordable service has earned us a strong reputation and widespread recognition. We have recently rebranded as B.I.T.S and now offer our expertise to businesses across several states along the east coast.

At B.I.T.S, we understand that every business is unique and has different IT needs. That's why we offer customized IT solutions that cater to your specific requirements. We provide support to customers in all 50 states and offer 24/7 support if needed. Our support process is streamlined, with tickets being routed through our efficient ticket system. Our skilled technicians respond to tickets as soon as they become available, ensuring a prompt response time. We also offer a choice of response times to keep support costs affordable.

Our team is dedicated to providing top-notch service, with 99% of tickets being responded to within 15 minutes, and 99% of all support being completed remotely. On-site visits are only required for hardware repair or replacement. For more information, call us at (855) 872-8872.

Our Services

Our comprehensive range of services includes but is not limited to:

• Technical Consulting
• Hardware Sales & Repair
• Server Maintenance & Monitoring
• HIPAA Compliance
• Network Security
• Managed Anti-Virus
• Remote Encrypted Backup
• Employee Help Desk Support
• Email Hosting and Archiving
• Move to Cloud or Virtual Environment

We understand that your IT needs may not always fit into these categories. That's why we encourage you to call us to discuss your specific requirements. Our team is always ready to help you navigate the complex world of IT and provide solutions that meet your business goals.

A Brief History of B.I.T.S

In July 2003, Mobile Computer Services was established with the aim of providing technical support and repair services to residential and small business customers in the Tampa, Florida area. Over the years, our commitment to providing reliable and affordable service earned us a strong reputation and widespread recognition. As our customer base grew, so did our services. We expanded our offerings to include consulting services to small and medium-sized businesses. In recent years, we changed our name to B.I.T.S (Business I.T. Services) and now provide technical support and consulting services to businesses across several states along the east coast.