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Business Details
42 Years
experience
Your Trusted Office Furniture Partner in Fitchburg, MA
Since 1984, ROI Office Furniture & Systems has been a trusted leader in office furniture solutions, design, and installation services across New England. Our journey began with electrostatic painting for metal office furniture, evolving through strategic acquisitions and expansions to include custom reupholstering, manufacturing, and comprehensive office interiors. We specialize in creating functional, stylish workspaces tailored to diverse industries, offering everything from executive offices and workstations to ergonomic seating and collaborative conference areas. Our team of experienced professionals combines decades of industry expertise with a personalized approach, ensuring every client receives customized solutions that enhance productivity and reflect their brand identity.

Committed to sustainability, we integrate eco-friendly materials and practices into our furniture production and design processes. With showrooms in Fitchburg, MA, and Nashua, NH, we provide hands-on consultations, 2D/3D space planning, and seamless installation services to deliver projects on schedule and within budget. Our dedication to quality craftsmanship, innovative design, and exceptional customer service has made us a one-stop solution for businesses seeking to transform their work environments into inspiring, efficient spaces.
Services
Office Furniture Design Services Installation Workstations Seating Solutions Conference Tables Reception Furniture Lounge Furniture Breakroom Furniture Ergonomic Solutions
Details
  • Year established: 1984
Highlights and features
  • We offer 40+ years of combined experience in office furniture design and installation.
  • Our team provides 2D/3D space planning for optimal office layouts.
  • We deliver on-schedule, on-budget projects with seamless installation services.
  • Our sustainable practices incorporate eco-friendly materials and processes.
  • We maintain a comprehensive showroom with ready-to-purchase office solutions.
Services
Office Furniture Solutions
We provide premium office furniture including executive desks, ergonomic chairs, and collaborative workspaces. Our products combine functionality with modern design to enhance workplace productivity. With customizable options and sustainable materials, we cater to diverse business needs across New England.
Design Services
Our expert designers create tailored office layouts using 2D/3D visualization tools. We focus on optimizing space efficiency while maintaining aesthetic appeal and brand alignment. Services include color selection, ergonomic solutions, and sustainable design implementation for comprehensive workspace transformation.
Installation Services
Professional installation ensures seamless furniture assembly and office configuration. Our team handles complete setup, reconfiguration, and technology integration while minimizing business disruption. Quality checks guarantee safe, precise installation meeting exact client specifications.
Workstations
Modular workstations combine comfort and functionality for modern offices. Options include standing desks, cubicle systems, and executive workstations with integrated storage. Designed to promote collaboration and individual productivity through ergonomic, adaptable solutions.
Seating Solutions
We offer ergonomic seating from task chairs to lounge furniture. Our selection balances comfort, durability, and style for various office environments. Customizable fabrics and finishes ensure solutions that match both functional needs and interior design aesthetics.
People
Jim Hicks
President
With over 15 years at ROI, Jim Hicks progressed from warehouse operations to leadership. His hands-on experience ensures operational excellence and customer-focused decision-making across all furniture solutions and services.
Jason Grady
Regional Sales Manager
Jason Grady brings extensive ROI experience from warehouse operations to showroom management. As Regional Sales Manager, he leverages deep product knowledge to deliver tailored furniture solutions for New England clients.
Fred Marks
Business Developer
Fred Marks combines 30+ years of furniture expertise with a client-centric approach. His industry knowledge spans traditional and modern office solutions, making the furniture selection process engaging and efficient for every client.
Jennifer Thompson
Sales
Jennifer Thompson applies her design background to guide clients through color, pattern, and layout decisions. With expertise in upholstery and spatial planning, she ensures cohesive, functional office environments that reflect client brand identities.
Questions
What office furniture solutions do you offer?
We provide complete office furniture solutions including executive desks, ergonomic chairs, workstations, conference tables, reception areas, and lounge furniture tailored to your business needs.
Do you provide design services for office spaces?
Yes, our professional designers offer 2D/3D space planning, color/material selection, and ergonomic solutions to create functional, brand-aligned office environments across New England.
Are installation services available?
We offer comprehensive installation services including furniture assembly, office setup, reconfiguration, and technology integration with minimal business disruption.
What areas do you serve?
We serve businesses throughout New England with showrooms in Fitchburg, MA, and Nashua, NH, providing local consultations and nationwide expertise.
Can I see furniture in person before purchasing?
Yes, visit our Fitchburg or Nashua showrooms to experience our office furniture solutions firsthand and receive personalized recommendations from our experts.
Do you offer sustainable furniture options?
We prioritize eco-friendly practices using sustainable materials and processes in our furniture production and design services to minimize environmental impact.