Business Details
2 Years
experience
Your Trusted Pet Care Solution in Alto, NM
Thundering Paws Pet Resort was founded by Connie and Brian Willingham, who transformed their passion for animals into a dedicated pet care business. Established in 2024 after acquiring the Thundering Paws facility, we specialize in certified dog grooming, dog and cat boarding, and doggie daycare services. Our mission is to provide a safe, comfortable, and enriching environment for pets while their owners are away. Our team of experienced professionals is committed to delivering personalized care, supported by state-of-the-art facilities designed for play, rest, and security. We prioritize transparency, requiring proof of vaccinations for all pets to ensure a healthy environment.Our facilities include private suites, outdoor play areas, and 24/7 security monitoring, reflecting our dedication to quality and safety. We continuously adapt to meet community needs, as demonstrated by our recovery efforts following the 2023 Ruidoso floods. Our expertise in pet care is evidenced by Connies certified grooming background and her training of staff to maintain high service standards. We emphasize clear communication, detailed care instructions, and flexible booking options to accommodate pet owners schedules.
Services
Dog Boarding
Doggie Daycare
Cat Boarding
Grooming Services
Vaccination Records
Details
- Year established: 2024
Highlights and features
- Certified professional groomer with staff trained to high standards
- State-of-the-art facilities with 24/7 security monitoring
- Personalized care including medication administration and feeding
- Strict vaccination requirements ensure pet health and safety
- Flexible boarding options for dogs of all sizes and social preferences
What people say
Clean facilities
Attentive staff
Secure environment
Personalized care
Professional grooming
Services
Dog Boarding
Our dog boarding service provides private rooms with raised cots, snuggle blankets, and daily cleaning. Dogs receive twice-daily outdoor playtime, medication administration, and personalized attention. Rooms are climate-controlled with secure access for safety and comfort.
Doggie Daycare
Doggie Daycare offers supervised play sessions in secure outdoor runs. Social dogs enjoy group play while others receive solo attention. Staff monitor activities to ensure safety and provide regular breaks for rest and hydration throughout the day.
Grooming Services
Certified grooming services include baths, haircuts, and nail trimming for dogs of all sizes. Owner Connie Willingham oversees all grooming sessions, ensuring professional quality through trained staff and personalized care for each pet's needs.
Cat Boarding
Cat boarding features a quiet, dog-free environment with 8 private condos. Each room provides comfortable bedding and separate spaces for feeding and litter management, ensuring a stress-free stay for feline guests.
Vaccination Verification
We require proof of vaccinations for distemper/parvo, bordetella, and rabies in dogs, and FVRCP and rabies in cats. Records must be submitted before reservations to maintain a healthy environment for all pets.
People
Connie Willingham
Certified Groomer & Owner
Certified professional groomer with extensive experience training staff. Oversees all grooming services and ensures quality standards across Thundering Paws operations.
Brian Willingham
Co-Owner
Co-founder with Connie, managing facility operations and business development. Focuses on maintaining high care standards and facility improvements.
Questions
What vaccinations are required for boarding?
Dogs need distemper/parvo, bordetella, and rabies. Cats require FVRCP and rabies. Proof must be submitted before reservations.
How do I book services?
Call 575-454-9044 for boarding/daycare or 575-454-9644 for grooming. Use Paw Partner app for online scheduling.
What should I bring for my pet's stay?
Pack food pre-portioned in reusable bags, medications in original packaging, and labeled personal items like blankets or toys.
Can you administer medications?
Yes, we provide oral/topical medications. Fill out a Med Sheet detailing administration instructions during check-in.
Are there 24/7 staff available?
No overnight staff, but 24/7 security monitoring and on-call personnel handle emergencies.
What are your holiday hours?
Closed for drop-offs on Thanksgiving and Christmas Day. Regular hours apply otherwise with adjusted Sunday times.