At Glenn's Auto Service in Downey, CA, we prioritize quality auto repair at affordable prices. Our shop has been in business since 1954, and has been family-owned and operated since 2004. Mike Grosse, the current shop owner, has over 30 years of experience in the auto repair industry. His professional background began in vehicle maintenance, computer diagnostics, and emissions testing for vehicles. Outside of auto repair, Mike enjoys camping, fishing, and off-roading.
Our staff consists of highly-trained technicians who are dedicated to providing top-notch customer service and unmatched automotive repair skills. Our shop's associations include ASCCA, WTI Smart Group, and ASE. At Glenn's Auto Service, our goals include providing excellent customer service, becoming the trusted choice among the community, being an affordable option for all, and employing the most qualified technicians available.
We aim to be the best go-to shop in town, and we strive to meet and surpass the expectations of our customers. We treat all of our customers like family and take the time to listen to their concerns. Stop in and meet our team that is as talented as they are friendly. We love what we do, and what we do is meet and surpass the expectations of our customers.
As a STAR certified smog check station, we meet the high performance standards required by the BAR and are qualified to test and repair your vehicle. Our commitment to excellence and customer satisfaction is evident in our reputation and reviews.
Our Services
At Glenn's Auto Service, we offer a comprehensive range of services to ensure your vehicle runs smoothly and efficiently. Our services include bumper-to-bumper pre-purchase inspections, oil changes, brake services, transmission services, and more. We also provide shuttle service, Wi-Fi, and complimentary refreshments to make your waiting experience comfortable and convenient.
Our Guarantee
At Glenn's Auto Service, we stand behind the quality of our work. We offer a 3-year/36,000-mile warranty on all repairs. Our goal is to provide our customers with the best possible service at affordable prices.
Why Choose Us
At Glenn's Auto Service, we are committed to providing exceptional customer service, employing the most qualified technicians available, and offering a comprehensive range of services to ensure your vehicle runs smoothly and efficiently. We believe in treating every customer like family and take the time to listen to their concerns. Our reputation precedes us, and the public has spoken. We invite you to experience the Glenn's Auto Service difference for yourself.
Excellent Customer Service and Unparalleled Kindness
Glenn's Auto Service has been praised for their exceptional customer service, kindness, and professionalism. The staff has been commended for their compassion and understanding in handling unexpected situations, such as removing kittens from under a car. They have also been known for their honesty, expertise, and willingness to go above and beyond to ensure customer satisfaction.
Fast and Efficient Repairs
The reviewers have noted that Glenn's Auto Service is able to complete repairs quickly and efficiently. They have been praised for their ability to diagnose and fix issues promptly, and their technicians have been commended for their professionalism and expertise.
Competitive Pricing
While some reviewers have mentioned that Glenn's Auto Service may be a bit pricier than other shops, others have noted that the quality of their work and services makes it worth the extra cost.
Personalized Service
Reviewers have praised the staff at Glenn's Auto Service for their personalized attention and customer service. They have been noted for their friendly and approachable demeanor, and their willingness to take the time to explain repairs and services to customers.
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