Inspiring all possibilities
Our Story
At Eastside Cycles, we believe that biking is not just a mode of transportation, but a way of life. That's why we've created a bike shop that's dedicated to providing top-notch service, expert knowledge, and a passion for the sport. Since our humble beginnings in 2009, we've been committed to building strong relationships with our customers, and providing a unique shopping experience that's unmatched in the Boise area.
Our Philosophy
We're passionate about bikes, and we're passionate about making sure our customers have the best possible experience on two wheels. That's why we've carefully curated a selection of high-quality bikes from brands like Rocky Mountain and Norco. We believe that every bike should be a reflection of its rider's personality, which is why we offer a wide range of models and styles to suit every taste.
Our Services
At Eastside Cycles, we understand that a bike is only as good as its maintenance. That's why we offer a comprehensive range of services, from basic tune-ups to more extensive repairs. Our expert technicians are equipped to deal with everything from simple adjustments to complex overhauls, and we're committed to getting our customers back on the road quickly and safely.
Our Services
We're proud to offer a range of services designed to keep your bike running smoothly and efficiently. From our Basic Tune Packages to our comprehensive Works Packages, we've got everything you need to keep your bike in top condition.
Base Tune Packages
Our base tune packages offer a simple and cost-effective way to keep your bike running great. Perfect for the rider looking to make sure their bike is ready for what's ahead, our packages include a range of services designed to keep your bike in top condition.
Full Tune
Our Full Tune package is designed to give your bike a comprehensive overhaul. From adjusting the drivetrain to trueing the wheels, we'll make sure every component of your bike is working smoothly and efficiently.
Works Packages
For riders who push their bike to the limits, our Works Packages are designed to provide everything they need to get the most out of their machine. With options ranging from our Road package to our Full Suspension Hydro package, we've got everything you need to take your bike to the next level.
Why Choose Eastside Cycles
So why choose Eastside Cycles? Simple: we're passionate about bikes, and we're committed to providing the best possible service to our customers. We're dedicated to building strong relationships with our customers, and we're committed to helping them get the most out of their bikes.
Contact Us
At Eastside Cycles, we're always here to help. Whether you're looking for a new bike, a tune-up, or just some expert advice, we're here to help. Contact us today to learn more about our services, pricing, and philosophy.
Customer Service and Sales Experience
The majority of reviewers rave about the exceptional customer service they received from the staff, particularly Patrick, Ryan, and the head mechanic. They were helpful, patient, and went above and beyond to ensure customers were satisfied with their purchases and services. Many reviewers praised the staff for being knowledgeable, enthusiastic, and willing to help with even the smallest issues.
Positive Interactions and Resolutions
Several reviewers mentioned specific instances where the staff provided excellent service, such as adjusting a handle on an electrical scooter, finding a specific part for a bike, and providing same-day appointments for repairs. One reviewer even mentioned that a staff member took the dials off their own shoes to help the customer.
Bike Sales and Upgrades
Many reviewers were happy with their bike purchases and upgrades, praising the staff for their expertise and guidance in selecting the right bike or components. Some reviewers even mentioned that the staff helped them with customization and installations.
Problems with Services and Products
On the other hand, two reviewers had negative experiences with the shop. One reviewer claimed that the shop stole money from them by not providing the services they promised, while another reviewer was unhappy with the shop's refusal to help with a tune-up for their bike.
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