Our Mission
Landseer Management is a dedicated team of professionals with extensive experience in residential and commercial property management across New Mexico. We understand the unique challenges of managing rental properties, and we are committed to providing our clients with exceptional service, clear communication, and customized solutions.
Our Services
Our comprehensive range of services includes:
Residential Management
- Comprehensive tenant screening and selection
- Marketing and advertising your property
- Rent collection and late payment management
- Property maintenance and repairs
- Regular property inspections
- Detailed financial reporting
- Online tenant portal and communication tools
Commercial Management
- Leasing and tenant management
- Property maintenance and repairs
- Tenant communication and conflict resolution
- Financial reporting and budgeting
- Marketing and market analysis
Beyond these core services, we offer
- Free rental analysis to assess your property and identify potential for improvement
- Specialized services for luxury rentals and vacation rentals
- Tenant placement and screening solutions
- Preventative maintenance programs
- Responsive and personalized customer service
Our Commitment
At Landseer Management, we believe in building strong relationships with our clients. We prioritize open communication, transparency, and personalized solutions to ensure your complete satisfaction. We are committed to:
- Integrity: We act with honesty and transparency in all our interactions.
- Professionalism: We maintain the highest standards of ethical conduct and industry best practices.
- Communication: We provide clear and consistent communication with our clients, tenants, and vendors.
- Client Satisfaction: We are dedicated to exceeding your expectations and building long-term relationships.
Our Team
Our experienced team of professionals boasts diverse expertise in real estate, property management, and customer service. We are passionate about helping our clients achieve their goals and maximizing the potential of their investments.
Our Values
Landseer Management is guided by core values that underpin our client-centered approach and our commitment to excellence:
- Client-Focused Approach: Client satisfaction is our top priority.
- Integrity and Transparency: We operate with honesty and openness.
- Professionalism: We deliver high quality services and maintain industry best practices.
- Communication and Collaboration: We prioritize clear and consistent communication with our clients and stakeholders.
- Results Orientation: We are driven to achieve positive outcomes for our clients.
Problems with Landseer Property Management
Inadequate Accommodations for Local Residents
Elis Wilson, a local resident and social worker, reviewed a studio apartment with a high income requirement, which they considered too much for a local resident. They argued that Landseer does not serve the local community and prioritizes serving out-of-state clients.
Positive Experiences
Several reviewers had positive experiences with Landseer, including Tom Bartos, Brian Serle, and Patrick Morrison, who praised the professionalism and easy communication with property managers like Jacob Couch and Hannah.
Maintenance and Repair Issues
William Bonny reported multiple issues with his apartment, including rodent infestations, dirty appliances, and uncleaned cabinets. He was also told that the property management company collects a fee for not re-renting his apartment, which he considered unprofessional.
Disputes and Unfair Charges
Stephen Beili reviewed a 12-month lease that was plagued by maintenance issues, including a non-working kitchen sink and dishwasher. He was charged a fee for ending the lease early, which he considered unfair due to the company's failure to address the issues promptly.
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