Your Journey to Pain-Free Living Starts Here
At Eric's Automotive, we are proud to have provided top-notch automotive repair and maintenance services to the Humble, TX community since 1994. Our state-of-the-art facility, located at 1602 1/2 FM 1960 Bypass Road East, is equipped with the latest technology and staffed by a team of highly skilled and experienced technicians. We understand the importance of having a reliable vehicle, which is why we are committed to providing high-quality, guaranteed service at fair prices.
Our Services
We offer a wide range of services to ensure that your vehicle runs smoothly and efficiently. Our services include air conditioning service, battery maintenance, belt and hose replacement, braking system repairs, computerized engine analysis, cooling system maintenance, CV and drive axle repairs, exhaust system repairs, fuel injection service, oil changes, suspension and steering system repairs, tire replacement and rotation, transmission maintenance, wheel alignment, and wheel balance.
Why Choose Us
What sets us apart from other repair shops is our dedication to providing exceptional customer service and our commitment to using only the highest-quality parts and materials. As a member of the TechNet Professional Network, we are proud to offer a nationwide repair warranty that extends over 15,000+ TechNet Repair Shops in North America, providing you with peace of mind wherever you go. Our team of experts has years of experience working on both domestic and import vehicles of all makes and models, and we can work with you to find cost-effective repair and maintenance alternatives.
Our Mission
At Eric's Automotive, our mission is to provide motorists in the Humble, TX area with a trusted and reliable source for all their automotive needs. We strive to build long-term relationships with our customers by providing exceptional service, expert repairs, and unparalleled customer care.
Overall Assessment
The reviews highlight the exceptional service, knowledge, and honesty of the mechanics at Eric's shop. The majority of customers have had positive experiences, praising the staff's friendly and knowledgeable nature, as well as their fair pricing and efficient work.
Praise for Staff and Service
Customers have praised the staff for being friendly, kind, and knowledgeable. They have also commended the shop's honesty, integrity, and fair pricing. Many reviewers have mentioned that they would highly recommend the shop to others.
Specific Praise for Eric
Eric, the owner, has received special mention for his exceptional customer service, honesty, and expertise. Customers have appreciated his willingness to explain the issues with their vehicles and provide solutions that are cost-effective.
Negative Reviews
However, two reviewers have expressed dissatisfaction with their experiences. One customer felt that the shop overcharged for parts, and another felt that the shop did not honor a promised discount.
Common Themes
- Friendly and knowledgeable staff
- Honest and fair pricing
- Efficient and high-quality work
- Exceptional customer service
- Trust and integrity
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