At Big Bob's Flooring Outlet, we pride ourselves on being one of the leading flooring retailers in the Kansas City area. With three convenient locations in Overland Park, Independence, and Liberty, we offer a vast selection of high-quality flooring products at unbeatable prices. Our experienced team is dedicated to providing exceptional customer service, ensuring that every customer finds the perfect flooring solution for their home or business.
Our Story
Our founder, David Elyachar, began his floor covering career as a retail carpet salesman. Through extensive knowledge and industry connections, David developed a solid business plan, and Big Bob's Used Carpet was born in 1983. What started as a small used carpet shop has evolved into a large showroom with over 125,000 square feet of new inventory in-stock and available for immediate installation and/or delivery.
Our Services
At Big Bob's Flooring Outlet, we offer a wide range of flooring products, including carpet, vinyl flooring, linoleum flooring, laminate flooring, hardwood flooring, ceramic tile flooring, luxury vinyl plank (LVP), and engineered wood. Our team of experts will guide you through our vast selection to find the perfect flooring solution for your needs and budget. We also provide full-service installation, ensuring a seamless and stress-free experience.
Why Choose Us?
At Big Bob's Flooring Outlet, we pride ourselves on our commitment to customer satisfaction. Our knowledgeable staff is dedicated to providing exceptional service, ensuring that every customer finds the perfect flooring solution for their home or business. We offer competitive pricing, a wide selection of in-stock products, and expert installation services. Whether you're looking for a residential or commercial flooring solution, we're here to help.
Overall Experience
Most customers had a positive experience with Big Bob's Flooring Outlet, praising the company's great carpet selection, competitive prices, and professional installation team. Many reviewers appreciated the helpful and knowledgeable sales staff, efficient installation process, and high-quality products.
Positive Aspects
- Great carpet selection and prices
- Professional and friendly sales staff
- Efficient and timely installation process
- High-quality products and installation
- Helpful and knowledgeable staff
Negative Aspects
- Some customers experienced poor communication, scheduling issues, and installation problems
- A few reviewers encountered unhelpful or rude staff members
- Some issues with installation, such as damage to walls and trim, and inadequate repair efforts
Common Praise
- Many customers appreciated the company's great carpet selection and competitive prices.
- The installation team was often praised for being professional, friendly, and efficient.
Common Complaints
- Some customers experienced poor communication and scheduling issues.
- A few reviewers encountered unhelpful or rude staff members.
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