Business Details
Your Trusted Jewelry Store in Chillicothe, OH
At E.M. Smith Jewelers, we are dedicated to helping you celebrate life's most meaningful moments with exceptional jewelry and personalized service. Our collections feature meticulously crafted engagement rings, including Hearts On Fire and Iconelle designs, alongside vibrant gemstone pieces showcasing rubies, emeralds, and tanzanite. We specialize in custom jewelry creation, guiding clients through a three-step process from concept sketches to computer-aided designs and final craftsmanship.As Chillicothe's only jewelry store with a formal promise of honesty, integrity, and family-like service, we ensure fair pricing, transparent communication, and a commitment to honoring your relationships. Our expertise extends to jewelry appraisals, repairs, and watch maintenance, supported by trusted brands like Kendra Scott and Le Vian. With secure payment options and a 30-day refund policy, we combine tradition with modern convenience to make every customer's experience truly shine.
Services
Engagement Rings
Gemstone Jewelry
Custom Design
Jewelry Repairs
Watch Repair
Details
- Year established: 2025
Highlights and features
- We offer certified diamond engagement rings with transparent pricing.
- Our team specializes in custom jewelry design with CAD technology.
- We provide expert jewelry appraisals and repair services.
- Our store features exclusive brands like Hearts On Fire and Le Vian.
- We guarantee 30-day refunds for complete customer satisfaction.
Services
Engagement Rings
Our engagement ring collection features premium designs from Hearts On Fire, Iconelle, and Sylvie. Options include solitaire, halo, and three-stone settings with natural or lab-grown diamonds. Each piece undergoes rigorous quality checks to ensure exceptional craftsmanship and lasting beauty for your special occasion.
Gemstone Jewelry
We offer vibrant gemstone collections featuring rubies, emeralds, tanzanite, and sapphires. Our inventory includes rings, necklaces, and bracelets showcasing both classic and contemporary designs. Each piece highlights the unique characteristics of responsibly sourced stones for discerning jewelry enthusiasts.
Custom Design
Our custom design service transforms your ideas into reality through three steps: hand-drawn sketches, computer-aided modeling, and artisan craftsmanship. Clients receive personalized attention to create one-of-a-kind pieces that reflect their style and story with precision and creativity.
Jewelry Repairs
We provide comprehensive repair services for all jewelry types, including resizing, stone replacement, clasp repairs, and prong restoration. Our technicians use advanced tools to fix damage while preserving original integrity. Common repairs typically complete within 1-2 weeks with complimentary evaluations.
Watch Repair
Our watch repair specialists handle battery replacements, movement servicing, water resistance testing, and band adjustments. We service both luxury and everyday timepieces using manufacturer-approved parts. Most repairs include a 12-month warranty to ensure reliable performance and customer satisfaction.
Questions
What types of engagement rings do you offer?
We feature Hearts On Fire, Iconelle, and Sylvie collections with solitaire, halo, and three-stone designs. Our lab-grown and natural diamond options cater to diverse preferences and budgets.
Can I create custom jewelry?
Yes! Our three-step process includes concept sketches, CAD designs, and handcrafted execution. Our expert designers collaborate closely to transform your ideas into unique wearable art.
Do you provide jewelry repair services?
We offer comprehensive repairs for rings, bracelets, necklaces, and watches. Our skilled technicians handle resizing, stone setting, clasp repairs, and restoration of vintage pieces.
What is your return policy?
We accept returns within 30 days of purchase for full refunds. Items must be in original condition. Custom-designed pieces require prior approval for potential returns.
Are financing options available?
Yes, we offer flexible financing plans for qualified customers. Speak with our staff to explore payment options for high-value purchases like engagement rings and fine jewelry.
What gemstones do you carry?
Our collection includes rubies, emeralds, tanzanite, sapphires, and diamonds. We source high-quality stones for rings, necklaces, and bracelets in various settings and price ranges.