Our family serving your family.
Our Family Serving Your Family
At Colen Insurance Agency, we take pride in providing personalized insurance solutions to individuals and families in Jefferson County and beyond. Founded on the core values of family and trust, we understand that your family's well-being is your top priority. That's why we take the time to get to know you, understand your needs, and tailor a customized insurance plan that meets your unique requirements.
Why Choose Colen Insurance Agency?
Our dedicated team of experienced agents brings over 29 years of combined expertise to the table. We understand the nuances of various insurance policies and work tirelessly to find you the best coverage at competitive prices. We are passionate about building long-lasting relationships with our clients and providing exceptional customer service every step of the way.
Our Services
We offer a comprehensive range of insurance solutions to address your diverse needs, including:
- Personal Insurance: Auto, Home, Home & Auto (bundled), Life Insurance, Umbrella Insurance
- Business Insurance: Business Owners Insurance, General Liability Insurance, Business Auto Insurance, Commercial Property Insurance, Commercial Umbrella Insurance
- Life Insurance: Individual Life Insurance
Experience the Colen Difference
What sets us apart from other agencies is our:
- Multiple Insurance Companies: We partner with leading insurance companies to provide you with a wide range of options to choose from.
- Experienced and Licensed Agents: Our team stays updated on industry trends and regulations to ensure you receive the best possible coverage.
- Personalized Attention: We get to know you and your unique needs to find the right insurance solutions for your situation.
- Dedicated Customer Service: We are committed to responding promptly to your inquiries, answering your questions, and resolving any issues efficiently.
Community Involvement and Values
Colen Insurance Agency is proud to be actively involved in the community. We believe in giving back and supporting organizations that are important to our clients. Our values of integrity, professionalism, and personalized service are reflected in everything we do.
Overall Experience
The reviewers had an overwhelmingly positive experience with Colen Insurance, praising the company's knowledgeable and helpful staff, efficient handling of claims, and ability to find the best coverage options for their needs.
Staff and Service
Reviewers highlighted the exceptional service provided by specific agents, including Kris and Joe, who were described as knowledgeable, personable, and honest. They were able to explain complex insurance concepts in an easy-to-understand manner and provided top-notch customer service.
Claims Handling
One reviewer mentioned a recent accident and was impressed with how smoothly and efficiently the claim was handled, with helpful and kind interactions with Erie Insurance representatives.
Recommendations
Several reviewers highly recommended Colen Insurance to others, citing their positive experiences and the company's ability to provide affordable and comprehensive coverage options.
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