Exceptional Automotive Care for Every Driver
Brake Stop and Auto Repair is your trusted partner for comprehensive automotive care and maintenance in San Diego and surrounding areas. We are an ASE Auto Care Center, adhering to the industry's highest standards of ethics and professionalism. Our team of certified technicians utilizes cutting-edge technology and equipment to diagnose and repair your vehicle with precision and care.
What Sets Us Apart?
At Brake Stop and Auto Repair, we believe in:
- Exceptional Workmanship: We are committed to providing meticulous repairs and outstanding customer service.
- Transparency and Communication: We openly share estimates and repair details throughout the process.
- Value-Driven Services: We offer fair and competitive prices, ensuring you receive excellent value for your investment.
- Customer-Centered Approach: We prioritize your needs and expectations, ensuring a seamless and stress-free experience.
General Vehicle Services
- Complete diagnostics, covering drivetrain, electrical systems, and general performance issues.
- Routine maintenance services such as oil changes, filter changes, brake inspections, and belt replacements.
- Computerized engine tuning and diagnostics.
- Fuel injection and performance optimization.
- Emission testing and repair.
Advanced Diagnostics and Repair
- Addressing issues like starting problems, rough idling, power loss, and engine management malfunctions.
- Specialized repair for diesel particulate filter (DPF) problems.
- Expert handling of electrical issues, including computer diagnostics and repair.
Specialized Services
- ECU reflashing and remapping for optimal performance.
- Comprehensive electrical system diagnosis and repair.
- Diagnostic checks for various symptoms like check engine lights, rough idling, and loss of power.
Customer Testimonials
"The team at Brake Stop and Auto Repair consistently delivers exceptional service and reliable repairs. They are honest, reliable, and always keep me updated throughout the process." - Eric G.
"I've been taking my vehicles to Brake Stop and Auto Repair for years, and I consistently receive top-notch care and value for money." - Bailey S.
Our Commitment
Brake Stop and Auto Repair is dedicated to providing exceptional automotive care that exceeds your expectations. We look forward to serving you and becoming your trusted partner in maintaining your vehicle's health and performance.
Overall Experience
The reviews suggest that the shop has a mix of positive and negative experiences. Some customers had a smooth and friendly experience, while others had issues with the shop's ethics, pricing, and customer service.
Positive Aspects
Friendly and Helpful Staff
Several reviewers praised the shop's staff, including Richard, Dori, and Tony, for being friendly, helpful, andonest. They appreciated the explanations provided for the repairs and the lack of pressure to undertake unnecessary work.
Efficient Service
Some reviewers were impressed with the shop's efficiency, with one reviewer getting their RV serviced and repaired in a day, and another getting an emergency repair done in 3 hours.
Negative Aspects
Deception and Lack of Ethics
Some reviewers accused the shop of deception, with one reviewer claiming they were lied to about the time required for a job, and another feeling scammed into getting unnecessary repairs.
Poor Customer Service
Several reviewers were unhappy with the shop's customer service, citing rudeness, dismissiveness, and a lack of apology when issues arose.
Overpricing
Some reviewers felt that the shop overpriced their services, with one reviewer being quoted over $1,100 for brake repairs that other shops said would cost around $700.
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