Business Details
25 Years
experience
Emergency
services
Your Trusted Katy TX Plumber for 24/7 Emergency Services
Mercy Plumbing has been serving the Katy, TX community for over two decades, establishing itself as a trusted provider of residential and commercial plumbing services. Our family-owned and -operated business prioritizes compassionate, reliable solutions for emergencies, routine maintenance, and specialized projects like sewer line repair, gas line installation, and water heater services. With licensed, insured technicians available 24/7, we emphasize upfront flat-rate pricing, a 100% money-back guarantee, and financing options to ensure accessibility. Our teams expertise, combined with a commitment to customer education and preventative maintenance, reflects our dedication to long-term client satisfaction and community trust. 
Services
Drain Cleaning
Sewer Line Repair
Gas Line Services
Water Heater Repair
Emergency Plumbing
Toilet Repair
Hydrostatic Testing
Camera Inspection
Water Leak Detection
Repiping
Details
- Year established: 2001
Highlights and features
- We offer 24/7 emergency plumbing services with no additional charges for after-hours calls.
- Our licensed technicians provide flat-rate pricing with no hidden fees or surprise charges.
- We guarantee 100% satisfaction or well remove installed parts and refund your money.
- We specialize in advanced diagnostics using camera inspections and hydrostatic testing.
- Weve served the Katy community for over 20 years with a focus on preventative maintenance.
What people say
Exceptional service
Fast resolution
Professional and affordable
Upfront pricing
Knowledgeable technicians
Services
Drain Cleaning
Our drain cleaning services address slow drains, backups, and blockages using hydro jetting and specialized equipment. We eliminate obstructions caused by hair, grease, and debris while protecting pipes from corrosion. Technicians prioritize long-term solutions over temporary fixes, offering preventative maintenance advice to reduce future clogs. Residential and commercial clients benefit from our non-invasive techniques and upfront pricing.
Sewer Line Repair
We specialize in sewer line diagnostics, repair, and replacement for residential and commercial properties. Using camera inspections, we identify root intrusion, cracks, and blockages to determine whether trenchless repair or traditional methods are needed. Emergency services address backups and leaks promptly, minimizing property damage. Our team ensures compliance with local codes during all sewer system interventions.
Gas Line Services
Our licensed technicians install, repair, and replace gas lines for residential and commercial clients. Services include leak detection, pressure testing, and appliance connection for stoves, water heaters, and outdoor grills. Emergency gas line repairs follow strict safety protocols, and all work includes post-service pressure checks. We specialize in both new installations and upgrades to existing systems.
Water Heater Repair
We service all water heater types, including tankless, electric, and gas models. Common repairs address thermostat issues, sediment buildup, and leaking tanks. Technicians provide same-day diagnostics and replacement part installation. Preventative maintenance extends system lifespan, and emergency services restore hot water access during critical failures.
Emergency Plumbing
Available 24/7 for burst pipes, sewer backups, gas leaks, and other urgent issues. Our rapid response team arrives equipped to handle flood mitigation, leak containment, and system shutdowns. Emergency services include temporary fixes and permanent repairs, with transparent pricing communicated before work begins. We prioritize minimizing property damage and restoring functionality.
Questions
Why should I hire a certified plumber instead of DIY repairs?
Certified plumbers ensure code-compliant repairs that prevent water damage, mold growth, and safety hazards. We use specialized tools and guarantee our work, avoiding costly mistakes from improper fixes.
What causes sewer line clogs and how are they diagnosed?
Common causes include tree root intrusion, grease buildup, and foreign objects. We use camera inspections to identify blockages and determine whether hydro jetting, trenchless repair, or replacement is needed.
How can I prevent frozen pipe bursts?
Prevent frozen pipes by insulating exposed lines, maintaining indoor temperatures above 55°F, and allowing faucets to drip during extreme cold. Call us immediately if you suspect freezing.
What indicates a gas leak and how urgent is repair?
A rotten egg smell, hissing sounds, or dead vegetation near gas lines indicate leaks. Gas leaks require immediate evacuation and professional repair to prevent explosions or carbon monoxide poisoning.
Do you offer financing options for plumbing services?
Yes, we offer financing through Greensky for major repairs or replacements, allowing flexible payment plans with approved credit.
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