Building Quality Swimming Pools Since 1954 For the Times of Your Life
A Legacy of Pool Perfection Since 1954
Swan Pools has been transforming backyards in California for over 70 years. We specialize in crafting custom swimming pools, spas, and outdoor living environments that become the heart of your home. Our mission is to understand your unique needs and dreams, then translate them into a functional and elegant aquatic oasis.
Expert Design & Engineering
Our team of experienced architects and engineers work hand-in-hand with clients to design pools that seamlessly blend with your existing landscape and architecture. We consider every detail, from water features and lighting to landscaping and safety features. Our pool engineers ensure structural integrity, water circulation, and energy efficiency.
Custom Pool & Spa Designs
Every pool we build is a reflection of the people we build it for. We offer a vast array of options to customize your pool, including:
- Shape and size
- Water features and waterfall designs
- Coping materials and tile selections
- Landscape features and outdoor kitchens
- Automated control systems for lighting and water features
Dedicated Customer Service
Your satisfaction is our top priority. Our team of experienced professionals will guide you through every step of the process, from the initial consultation to the final completion of your project. We offer open communication, clear timelines, and transparent pricing.
Beyond the Water's Edge
We understand that a swimming pool is more than just water. It's a gathering place, a relaxation zone, and an extension of your home. Our designs consider the surrounding environment, creating an integrated living space that enhances your outdoor experience.
Choose Swan Pools for
- Expertise and experience
- Custom-designed aquatic environments
- Attention to detail and craftsmanship
- Quality materials and construction
- Dedicated customer service
Contact us today to schedule your free consultation and discover the potential of your backyard paradise!
Issues with Swan Pools
Multiple reviewers have expressed disappointment and frustration with their experiences with Swan Pools. Common issues include:
Delays and Mismanagement
- Projects taking longer than expected to complete, with delays and lack of communication from the company
- Crews not showing up regularly, leading to extended construction periods
- Ignored calls, texts, and emails from customers
Poor Craftsmanship
- Substandard work quality, including concrete deck and coping issues, incorrect pebble sheen color, crooked tile, and flawed hot tub design
- Mistakes and errors not addressed or corrected in a timely manner
Lack of Customer Service
- No manager on duty to supervise and address customer concerns
- Unresponsive or unhelpful customer service representatives
- Customers feeling ignored or dismissed when attempting to report issues
Untruthful Representations
- Misleading or false information provided about timelines, work processes, and features
- Failure to deliver promised results or amenities
Problems with Design and Installation
- Design flaws and errors, including incorrect placement of pool and spa features
- Installation mistakes, such as incorrect piping and wiring
- Lack of transparency and communication during the design and installation process
Negative Experiences
- Feeling pressured to pay for incomplete or substandard work
- Dealing with unprofessional and unresponsive staff
- Experiencing frustration and stress throughout the construction process
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