Business Details
33 Years
experience
Emergency
services
Your Trusted IT Partner in Boston
Boston IT has been an independent provider of IT Support and Managed IT Services since its founding in 1993. Our journey began with IBM System i Mid-range Systems and expanded in the mid-1990s to include LAN, WAN, Security, Windows Servers, Linux environments, and Cloud technologies. Founded by Mashal Saad and Mike Khzouz, we remain committed to serving as independent advocates for businesses navigating technological change. Our expertise in the middle-market tier enables us to address client expectations for system stability and uptime with precision. As an independent Information Technology services company, we maintain strategic partnerships with industry-leading technology providers while preserving our operational autonomy.We offer scalable IT solutions ranging from full outsourcing to specialized skill deployment. Small and medium-sized clients benefit from comprehensive outsourcing, while larger enterprises engage us for targeted projects like virtual environment implementations and annual security audits. Our three-decade track record demonstrates our ability to adapt to evolving technological landscapes. Client satisfaction remains our highest priority, backed by a guarantee: if you're not completely satisfied with our services, you won't be charged. This commitment to accountability and quality underpins our reputation as a trusted IT partner in the Boston area.
Services
IT Consulting
Managed IT Services
Security Consulting
Helpdesk Support
Technical Support
Details
- Year established: 1993
Highlights and features
- We have over 30 years of experience in enterprise IT solutions since 1993
- Our engineers hold certifications across multiple high-tech platforms
- We provide guaranteed satisfaction with our 100% payment conditional promise
- Our team delivers specialized security audits and vulnerability assessments
- We maintain strategic partnerships with industry-leading technology providers
Services
IT Consulting Services
Our IT consultants help businesses develop technology strategies that align with organizational goals. We specialize in systems integration, project management, and risk assessment. With expertise in AS/400 migration and cloud solutions, we help companies optimize their technology investments while ensuring seamless operations. Our professionals deliver actionable insights that improve efficiency and reduce technological risks.
Managed IT Services
We offer comprehensive network management services including hardware/software monitoring, firewall management, and disaster recovery solutions. Our proactive approach ensures system stability through continuous monitoring and maintenance. We handle day-to-day IT operations for small to medium businesses while providing enterprise clients with specialized technical resources. Our services include cloud backup management and remote desktop support to ensure business continuity.
Security Consulting
Our security experts provide thorough network assessments and implement multi-layered security architectures. We specialize in configuring firewalls, securing Windows and Linux servers, and protecting critical business assets. Our services include vulnerability assessments, DMZ security reviews, and email security solutions. We help organizations implement best practices to defend against cyber threats and maintain regulatory compliance across diverse IT environments.
Helpdesk Support
We provide comprehensive helpdesk solutions with remote monitoring capabilities and vendor coordination. Our support team handles day-to-day technical operations for both onsite and offsite requirements. Services include server administration, workstation management, and network infrastructure support. We offer flexible support options tailored to business needs, from routine maintenance to emergency response for critical IT issues affecting business operations.
Technical Support Services
Our technical engineers resolve complex IT challenges across Windows, Linux, IBM systems, and Apple environments. We offer remote control capabilities for rapid troubleshooting and specialize in network reliability solutions for various connection types. Services include hardware maintenance, backup planning, and business continuity solutions. We partner with leading backup service providers to ensure comprehensive data protection and recovery options for our clients.
People
Mashal Saad
Co-Founder
Co-founder of Boston IT with extensive experience in enterprise IT systems and technology strategy. Specializes in bridging technological capabilities with business requirements for mid-market companies. Maintains focus on delivering practical IT solutions that enhance business operations and growth.
Mike Khzouz
Co-Founder
Co-founder and technical visionary behind Boston IT's innovative solutions. Brings deep expertise in IT infrastructure and managed services. Focuses on developing comprehensive technology strategies that align with evolving business needs while maintaining system stability and security for clients across multiple industries.
Questions
What IT services does Boston IT offer?
Boston IT provides managed IT services, security consulting, helpdesk support, technical assistance, and IT consulting services tailored for small to medium-sized businesses.
Do you support both onsite and remote IT needs?
We offer hybrid IT support combining remote monitoring with on-site technical assistance as needed for comprehensive network and system management.
Are your engineers certified in multiple platforms?
Our technical team maintains certifications across various high-tech platforms including Windows, Linux, IBM systems, and cybersecurity solutions.
How do you handle network security concerns?
We implement multi-layered security architectures with firewall configuration, vulnerability assessments, and ongoing monitoring to protect critical business assets.
What if I'm not satisfied with service quality?
We guarantee 100% satisfaction - if you're not completely satisfied with our services, you won't be charged for those services.
Can you help with cloud technology implementation?
Yes, we specialize in cloud migration strategies and managed cloud solutions to help businesses leverage modern infrastructure capabilities.
