Business Details
23 Years
experience
Your Trusted Insurance Partner in Santa Cruz, CA
As a State Farm Insurance Agent since 2003, we have dedicated ourselves to providing personalized insurance solutions tailored to the unique needs of our Santa Cruz County community. Our team combines extensive industry expertise with a deep understanding of local challenges, offering comprehensive coverage options for auto, home, life, business, and pet insurance. We pride ourselves on building lasting relationships through transparent communication, ethical practices, and a commitment to customer satisfaction.Our bilingual (English/Spanish) office maintains a strong community presence through volunteer work, wildlife conservation efforts, and active participation in local organizations like the Santa Cruz Rotary. With decades of combined experience and a focus on continuous improvement, we ensure clients receive not just policies but trusted partnerships that evolve with their changing needs.
Services
Auto Insurance
Homeowners Insurance
Business Insurance
Life Insurance
Pet Insurance
Renters Insurance
Condo Insurance
Motorcycle Insurance
Details
- Year established: 2003
Highlights and features
- State Farm agent with 20+ years of local insurance expertise
- Bilingual (English/Spanish) customer service available
- Personalized insurance plans tailored to Santa Cruz County needs
- Active community involvement through local organizations and wildlife conservation
- Experienced team with specialized knowledge in multiple insurance sectors
What people say
Friendly professionals
Problem-solving expertise
Speedy service
Knowledgeable team
Personalized attention
Services
Auto Insurance
Our auto insurance policies protect drivers with comprehensive coverage options including liability, collision, and uninsured motorist protection. We help Santa Cruz residents find affordable rates while ensuring adequate protection for their vehicles and driving needs. Our team provides personalized guidance to help clients understand policy details and select appropriate coverage levels.
Homeowners Insurance
We offer customized homeowners insurance plans that protect against property damage, liability claims, and personal property losses. Our policies address specific risks faced by Santa Cruz County residents, including natural disaster preparedness. Our agents help clients understand coverage options and ensure adequate protection for their most valuable asset.
Business Insurance
Our business insurance solutions protect local enterprises with tailored policies covering property damage, liability, and business interruption. We serve small businesses in Live Oak and surrounding areas, offering specialized coverage for unique industry needs. Our team helps business owners navigate risk management strategies and maintain proper protection.
Life Insurance
We provide life insurance options that offer financial security for families in various life stages. Our policies help protect loved ones through term and permanent coverage solutions. Our agents work closely with clients to determine appropriate coverage amounts and ensure long-term financial planning aligns with their protection needs.
Pet Insurance
Our pet insurance plans help protect against unexpected veterinary expenses for dogs and cats. We offer coverage options for routine care, accidents, and illnesses. Our pet-friendly office understands the importance of animal companions and works to make quality veterinary care more accessible for local pet owners.
People
Aleene 'Ace' Althouse
Owner/Agent
State Farm agent since 2003 with extensive insurance experience, graduate of California State University San Jose, active Santa Cruz Rotary member, and volunteer with wildlife rehabilitation groups. Specializes in personalized insurance planning.
Brittany Hanson
Account Representative
Licensed insurance professional with demonstrated expertise in policy compliance and customer service, known for her problem-solving skills and commitment to client satisfaction in insurance matters.
Kim Denning
Account Representative
Experienced insurance professional with specialized knowledge in coverage solutions, dedicated to helping clients protect their valued assets while providing personalized service to Santa Cruz residents.
Cindy Friely
Team Member
Licensed insurance professional with experience in policy management and client relations, committed to providing knowledgeable assistance to policyholders in the Santa Cruz area.
Paola Lino
Account Representative
Licensed insurance professional with a focus on customer service, dedicated to helping clients navigate their insurance needs and find appropriate coverage solutions.
Questions
What insurance products do you offer?
We provide auto, homeowners, renters, condo, business, life, pet, motorcycle, and personal articles insurance, along with other specialized coverage options.
Are you available outside regular business hours?
Our office is open Monday-Friday 9:00am-5:00pm and offers Saturday appointments for added convenience.
Do you serve businesses as well as individuals?
Yes, we offer customized insurance solutions for both small businesses and personal insurance needs in Santa Cruz County.
Can I get insurance quotes online?
Currently, we provide personalized quotes through phone consultations or in-person visits rather than online auto quoting.
Do you offer bilingual services?
Yes, our office provides insurance services in both English and Spanish to better serve our community.
What makes your agency different?
We combine State Farm's resources with local expertise, personalized service, and active community involvement to create lasting client relationships.
