Business Details
Emergency
services
Your Trusted Plumbing & HVAC Experts in Macon, GA
Emerald Services has been a trusted name in plumbing and HVAC solutions for over three decades. As a third-generation family-owned business, our legacy of excellence began with Charles E. Greene's grandfather, a union plumber who supervised major regional projects, and continued through his father's pioneering work in mechanical contracting. We combine this deep-rooted expertise with modern technical capabilities to serve residential and commercial clients across Central Georgia. Our team of licensed professionals delivers comprehensive services ranging from emergency repairs to system installations, backed by a straightforward service guarantee and top-quality parts. With 24/7 availability and a commitment to honoring all manufacturer warranties, we ensure our clients receive reliable, cost-effective solutions.Our history of service excellence is reflected in our long-standing relationships with satisfied customers throughout Macon, Milledgeville, Griffin, Perry, Warner Robins, and surrounding areas. We maintain industry leadership through continuous training and investment in advanced diagnostic tools and repair techniques. Our metal fabrication division further enhances service capabilities by providing custom HVAC ductwork solutions. This combination of heritage, technical proficiency, and customer-centric approach has made us the region's preferred choice for plumbing and climate control systems. We remain dedicated to upholding the standards established by three generations of plumbing professionals while adapting to evolving industry demands.
Services
Plumbing Repair
HVAC Service
Water Heater Installation
Drain Cleaning
Sewer Line Repair
HVAC Replacement
Metal Fabrication
Emergency Plumbing
Commercial HVAC
Repiping
Highlights and features
- We offer over 30 years of experience in plumbing and HVAC services
- Our team consists of fully licensed and trained technicians
- We provide 24/7 emergency service for urgent plumbing and HVAC issues
- Our family-owned business guarantees all work with top-quality parts
- We honor all manufacturers warranties for added customer assurance
Services
Plumbing Repair
Our licensed technicians provide comprehensive plumbing repair solutions for residential and commercial properties. We handle emergency leak detection, fixture replacement, drain clearing, and sewer line repairs using advanced diagnostic tools. With 24/7 availability and a service guarantee, we ensure minimal disruption while maintaining system integrity and preventing future issues.
HVAC Maintenance
We offer complete HVAC maintenance and repair services for homes and businesses throughout Central Georgia. Our trained technicians service all system components including furnaces, heat pumps, and cooling towers. Regular maintenance improves efficiency, extends equipment life, and ensures optimal indoor air quality while reducing energy costs for property owners.
Water Heater Installation
Our team specializes in water heater repair and replacement for both traditional tank systems and modern tankless units. We help customers select energy-efficient models that match their property's needs while providing expert installation and ongoing maintenance. Tankless solutions offer space savings and continuous hot water supply for residential and commercial applications.
Drain Cleaning
We provide professional drain cleaning services using state-of-the-art equipment to clear clogs and restore proper flow. Our technicians handle residential and commercial drain issues including sewer line blockages, grease traps, and water line obstructions. Preventative maintenance helps avoid emergency situations and extends system lifespan.
Metal Fabrication
Our in-house metal fabrication shop produces custom HVAC ductwork solutions for residential and commercial projects. We manufacture galvanized sheet metal ducts, flex duct, and specialized components to meet specific installation requirements. This capability ensures precise fit and improved system performance while maintaining industry compliance standards.
People
Charles E. "Chip" Greene
President
Third-generation plumbing industry leader with over 30 years of experience. Succeeded his father's 1948-established business legacy, maintaining family commitment to quality service and technical excellence in plumbing and HVAC contracting.
Michael Watson
Plumbing Lead
Third-generation plumber with specialized expertise in complex system diagnostics and repairs. Recognized for technical proficiency and customer service excellence, ensuring accurate solutions for residential and commercial plumbing needs.
Mike Presley
HVAC Lead
HVAC specialist with nearly two decades of experience in system maintenance and repair. Expert in commercial climate control solutions, committed to delivering reliable service and optimizing system efficiency for client satisfaction.
Jeremy Davis
Foreman
Metal fabrication expert overseeing custom ductwork production. Ensures precision manufacturing of HVAC components to meet project specifications, combining technical knowledge with quality control expertise for optimal system performance.
Questions
How can I tell if my air conditioner needs repair?
Check thermostat functionality, inspect condenser unit, and verify power supply. Persistent issues after basic troubleshooting indicate professional service needs.
When should I consider replacing my HVAC system?
Consider replacement if your system exceeds 10 years, shows declining efficiency, or requires frequent repairs. Newer models offer improved energy savings and reliability.
What causes air conditioner freezing issues?
Common causes include refrigerant leaks, airflow restrictions, or dirty evaporator coils. Turn off the unit immediately and contact professionals for diagnosis.
Why is my air conditioner leaking condensation?
Normal condensation occurs during operation, but excessive leaks indicate clogged drains, low refrigerant, or installation problems requiring professional assessment.
How often should I replace HVAC air filters?
Replace standard filters monthly. Check system specifications for proper MERV rating and follow manufacturer recommendations for optimal performance.
