Business Details
Emergency
services
Trusted IT Services & Managed Solutions in Racine, WI
Founded over 30 years ago, CCB Technology has been dedicated to providing comprehensive IT solutions for small and medium-sized businesses across the United States. Our mission is to empower organizations by managing their technology infrastructure with expertise, reliability, and a commitment to long-term partnerships. Through fully managed or co-managed IT services, we alleviate the burden of daily IT management, allowing businesses to focus on growth and innovation. Our team of certified professionals delivers proactive monitoring, cybersecurity protection, data backup, and Microsoft 365 support while maintaining transparency and predictable pricing. With a 98% client retention rate and a 4.95 out of 5 CSAT score, we demonstrate our commitment to excellence through measurable results.Recognized for technical certifications and industry leadership, we work shoulder-to-shoulder with clients to develop strategic technology roadmaps tailored to their specific needs. Our 24/7 monitoring systems prevent issues before they arise, while our U.S.-based helpdesk ensures rapid resolution for end-user concerns. Backed by a unique service guarantee, we prioritize customer satisfaction through open communication and continuous improvement. By combining advanced technical capabilities with personalized service, we help businesses transform their IT challenges into competitive advantages.
Services
Managed IT Services
Co-Managed IT
Cybersecurity
Backup & Disaster Recovery
Microsoft 365 Support
IT Helpdesk Solutions
Highlights and features
- Leverage 30+ years of experience managing IT for SMBs nationwide
- Benefit from 4.95 out of 5 average CSAT score across our client base
- Enjoy 3-year price lock guarantee with no hidden fees
- Access U.S.-based 24/7 monitoring and rapid issue resolution
- Rely on proactive maintenance preventing 92% of potential system failures
Associations and certifications
- Microsoft Gold Certified Partner
What people say
Exceeded expectations
Exceptional service
Responsive support
Technical expertise
Reliable solutions
Services
Managed IT Services
CCB Technology's Managed IT Services provide comprehensive oversight of business technology infrastructure. Our team proactively monitors networks, implements security measures, and performs preventive maintenance to minimize downtime. With 30+ years of expertise, we deliver customized solutions that align with business objectives while maintaining 98% client retention through reliable performance and transparent communication.
Cybersecurity
Our Cybersecurity Services protect businesses from evolving digital threats through multi-layered defense strategies. Certified experts implement advanced security technologies, conduct employee training programs, and provide 24/7 threat monitoring. With Microsoft Gold Partner status, we deliver enterprise-grade protection tailored to small and midsize businesses while maintaining industry compliance standards.
Backup & Disaster Recovery
CCB's Backup & Disaster Recovery solutions ensure business continuity through automated cloud-based systems. We implement geo-redundant storage, perform regular recovery testing, and guarantee data encryption. Our hybrid specialists design customized plans that scale with business growth while meeting regulatory compliance requirements for data retention and accessibility.
Microsoft 365 Support
Microsoft-certified technicians manage complete Microsoft 365 environments with 24/7 monitoring and rapid issue resolution. Our services include platform optimization, security configuration, and user adoption training. As a Gold Cloud Solution Provider with 100,000+ user migrations, we ensure seamless integration and maximum ROI for cloud technology investments.
IT Helpdesk Solutions
Our U.S.-based helpdesk delivers responsive technical assistance through multiple channels including phone, email, and self-service portal. Certified engineers resolve end-user issues with average 3-minute response times and 4.95 out of 5 customer satisfaction ratings. Customizable support levels ensure appropriate prioritization for varying business needs.
People
Patrick Booth
CEO & Owner
With over 30 years in IT services, Patrick Booth leads CCB Technology's strategic vision while maintaining hands-on client relationships. He spearheads the company's commitment to technical excellence and customer satisfaction.
Logan McCoy
President
As President, Logan McCoy focuses on delivering tailored IT solutions that align with business goals. With extensive managed services experience, he ensures operational excellence across all client engagements.
Kyle Jolly
Vice President of Operations
Kyle Jolly oversees CCB's technical operations, implementing process improvements that enhance service delivery efficiency while maintaining strict quality control standards for client support.
Steve Scherer
Vice President of Sales & Marketing
Steve Scherer connects businesses with appropriate IT solutions through strategic partnerships. He leads the sales team in demonstrating how technology can drive organizational growth and operational efficiency.
Jacob Turowski
Vice President of IT Services
As Vice President of IT Services, Jacob Turowski manages technical implementation of cybersecurity solutions and network infrastructure projects, leveraging his deep expertise in evolving technology landscapes.
Questions
What IT services does CCB Technology offer?
We provide managed IT services, cybersecurity solutions, data backup/disaster recovery, Microsoft 365 support, and helpdesk services tailored to SMB needs across the United States.
Do you offer emergency IT support?
Yes, our 24/7 monitoring system and rapid response helpdesk ensure immediate assistance for critical IT issues with guaranteed resolution times.
Are your IT services priced predictably?
We guarantee fixed pricing with no hidden fees, backed by a three-year price lock commitment for our managed service clients.
How do you ensure data security?
Through multi-layered protection strategies including endpoint security, employee training, continuous monitoring, and compliance management designed by certified cybersecurity professionals.
Can you support remote work environments?
Yes, our services include secure remote access solutions, cloud management, and hybrid workspace configurations to support distributed teams.
What geographic areas do you serve?
We provide services nationwide with headquarters in Racine, WI, supporting diverse industries through remote management and strategic partnerships.
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